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Coast To Coast: Seattle, Panama Canal, Costa Rica & Miami

From £4,049 per person
28th March 2025 | More dates available
25 Nights | Norwegian Encore

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WHAT'S INCLUDED

Your Bespoke Package

This holiday has been tailor made by LoveitBookit cruise specialists and includes:

  • FREE Premium Drinks Package (Worth Over $2740pp)
  • FREE Speciality Dining Package
  • FREE Shore Excursion Credit
  • FREE WiFi Package
  • Experience a Full Transit of the Panama Canal
  • Return Flights Included
  • 2-Night Deluxe Hotel Stay in Miami
  • 1-Night Deluxe Hotel Stay in Seattle
  • Full Board Cruise
  • Exclusive Onboard Entertainment
  • Onboard Activities
  • Port Taxes & Fees
Coast To Coast: Seattle, Panama Canal, Costa Rica & Miami
From £4,049 pp

Coast To Coast: Seattle, Panama Canal, Costa Rica & Miami

OR CALL: 0203 393 1003

YOUR ITINERARY

DAY 1 Fly to Miami, USA (Deluxe Hotel Stay)

DAY 2 Miami, USA (Deluxe Hotel Stay)

DAY 3 Embark Norwegian Encore in Miami, USA

Embark Norwegian Encore in Miami, USA

Embark Norwegian Encore in Miami, USA

Miami is one of the world’s most popular holiday spots, where endless sunshine, sparkling waterways, lush parks and stunning beaches await. Nestled along the south-eastern tip of Florida, Miami hol...

DAY 4 At Sea

DAY 5 At Sea

DAY 6 Cartagena, Colombia

Cartagena, Colombia

Cartagena, Colombia

Situated on Colombia’s Caribbean coast, Cartagena is one of the most colourful and romantic cities in the world. Its magnificent city walls and fortresses, now a UNESCO World Heritage Site, enclose...

DAY 7 Transit Panama Canal

DAY 7 Panama City, Panama (Overnight Port Stay)

Panama City, Panama (Overnight Port Stay)

Panama City, Panama (Overnight Port Stay)

Panama City is the capital of Panama and home of its namesake canal. Expect incredible morning views as you arrive into the port of Panama City. Tinged with a silver pre-dawn light, the city will m...

DAY 8 Panama City, Panama

Panama City, Panama

Panama City, Panama

Panama City is the capital of Panama and home of its namesake canal. Expect incredible morning views as you arrive into the port of Panama City. Tinged with a silver pre-dawn light, the city will m...

DAY 9 At Sea

DAY 10 Puntarenas (Puerto Caldera), Costa Rica

Puntarenas (Puerto Caldera), Costa Rica

Puntarenas (Puerto Caldera), Costa Rica

Set along the Gulf of Nicoya, Puerto Caldera is a port destination surrounded by tropical forests and pristine beaches. Catching the dreamy sunsets is one of the best things to do in the cruise por...

DAY 11 At Sea

DAY 12 Puerto Quetzal, Guatemala

Puerto Quetzal, Guatemala

Puerto Quetzal, Guatemala

Puerto Quetzal is Guatemala's largest Pacific Ocean port – where its interesting history dating back to the Mayan times is ready and waiting to be uncovered! From here, you can visit Antigua – Guat...

DAY 13 At Sea

DAY 14 At Sea

DAY 15 Puerto Vallarta, Mexico

Puerto Vallarta, Mexico

DAY 16 Cabo San Lucas, Mexico

Cabo San Lucas, Mexico

Cabo San Lucas, Mexico

Cabo San Lucas is a popular resort city on the southern tip of Mexico’s Baja California peninsula. It is complete with golden beaches, adrenaline-pumping water activities, restaurants and bars and...

DAY 17 At Sea

DAY 18 Los Angeles, USA

Los Angeles, USA

Los Angeles, USA

Los Angeles is the place to visit for anyone interested in film and television and hoping to get a glimpse at some famous actors and artists. Set in Southern California, it is famous for its Hollyw...

DAY 19 At Sea

DAY 20 San Francisco, USA (Overnight Port Stay)

San Francisco, USA (Overnight Port Stay)

San Francisco, USA (Overnight Port Stay)

With its myriad hills and spectacular bay, San Francisco beguiles with natural beauty, vibrant neighbourhoods and contagious energy. From the hipster Mission District to the sassy Castro, from bust...

DAY 21 San Francisco, USA

San Francisco, USA

San Francisco, USA

With its myriad hills and spectacular bay, San Francisco beguiles with natural beauty, vibrant neighbourhoods and contagious energy. From the hipster Mission District to the sassy Castro, from bust...

DAY 22 At Sea

DAY 23 Victoria, British Columbia

Victoria, British Columbia

Victoria, British Columbia

Victoria is the seaside capital of British Columbia – brimming with English gardens, castles, and double-decker buses! This coastal charmer is complete with fragrant greenery, waterfront paths, eng...

DAY 24 Seattle, USA (Deluxe Hotel Stay)

DAY 25 Seattle, USA. Fly to UK

DAY 26 Arrive UK

CHOOSE YOUR CABIN

Prices shown are per person, based on two adults sharing a cabin and include all cruise offer discounts and savings.

£4,049 per person
£0 single price

Interior

These Inside Staterooms are the most affordable way to cruise. They include two lower beds that convert into a queen-size and additional bedding to accommodate one or two more guests. They can sleep up to four.

£4,449 per person
£0 single price

Oceanview

Enjoy a large picture window with great views and two single beds that convert to a queen. Perfect for couples and solo travellers, it can sleep up to two.

£4,699 per person
£0 single price

Balcony

Balcony staterooms come with two lower beds that convert into a queen-size bed, and some have additional bedding to accommodate one or two more guests. They also include a sitting area and floor-to-ceiling glass doors that open onto a private balcony. Some can connect to other staterooms, perfect for your group to spread out yet stay together.

£5,049 per person
£0 single price

Club Balcony

Up to four guests can stay in these Club Balcony Suites that include two lower beds that convert into a queen-size bed, with some featuring additional bedding to accommodate one or two more, plus a balcony to marvel at the ever-changing views. Some also can connect, perfect when travelling with family or friends.

£8,999 per person
£0 single price

Haven

Total pampering awaits with features like a private balcony, king-size bed, whirlpool tub, soothing décor and a sitting area with a vanity. This penthouse suite is located near the aft of the ship and includes access to The Haven and all its premium amenities.

Norwegian Encore

Repeat perfect moments on Norwegian Encore — tailor-made for “Again! Again!" Norwegian Encore is the fourth and final ship launched as part of the immensely successful Breakaway-Plus Class. Get ready for a one-of-a-kind adventure as she cruises through Alaska from Seattle and discover the fantastic vistas in The Last Frontier, or explore the stunning Caribbean islands with itineraries embarking from Miami.

When you're not chasing adventure on land, whip around the Norwegian Encore Speedway, the largest race track at sea. Experience an otherworldly virtual reality wonderland at Galaxy Pavilion. Raise the roof every night and sing along to classic rock hits at The Choir Of Man. A wide selection of speciality and complimentary dining options also await, such as the Italian restaurant Onda by Scarpetta, so guests are spoiled for choice!

Packed with one excellent experience right after the other, you might find yourself chanting “Again!” as soon as your journey with Norwegian Encore is over. Because once is never enough.

In the Mood for Good Food?

Pioneering the concept of ‘Freestyle Dining’, Norwegian introduced this experience to the high seas to allow guests to enjoy their meals whenever they please - with no scheduled times or pre-assigned seating. Savour the tantalising flavours of worldwide cuisine, served across a wide selection of dining venues and be spoiled for choice at breakfast, lunch and dinnertime, with ever-changing menus. A spectacular array of speciality restaurants are also available for those extra-special nights out, taking your dining experience to the next level. The all-new Italian restaurant Onda by Scarpetta is a proud example, exclusive to select vessels in the Norwegian fleet and Norwegian Encore being the sole bearer among the Breakaway-Plus class ships.

Norwegian Encore RESTAURANTS

American Diner

American Diner

american

specialty

Pull up a chair at this casual diner and order from a diverse selection including lobster rolls and crispy chicken. Experience a slice of Americana, including classic American cars, with every bite.

Cagney's Steakhouse

Cagney's Steakhouse

steakhouse

specialty

Premium cuts are the standard at Norwegian Encore's American steakhouse serving Certified Angus Beef®. Sip your favourite cocktail and don't forget to order their made-from-scratch jumbo lump crab cakes and their famous Parmesan dusted truffle fries.

Coco's

Coco's

ice_cream

specialty

Come to Coco's because anytime is a good time to savour a decadent Mad Milkshake! With assorted bonbons and chocolate specialities from around the world, gelato, crepes and more divine treats than days in your cruise, Coco's is the sweetest spot in the entire ship.

Dolce Gelato

Dolce Gelato

gelato

specialty

Slow churned, dense and intense in flavour, gelato is Italy's answer to ice cream. And with so many flavours to choose from, Norwegan Encore's version is the perfect accompaniment to a leisurely stroll.

Food Republic

Food Republic

fusion

specialty

Travel somewhere new with every delicious bite at Food Republic. Savour a fusion of foods and cultures from around the globe. Travel to Mexico and scoop up some tasty street food. Jet away to Japan and try a new kind of sushi roll, or have a hearty helping of Thai noodles.

Garden Café

Garden Café

buffet

complimentary

Whatever you’re craving, chances are you will find it at the Garden Café. This complimentary, indoor buffet restaurant serves up breakfast, lunch and dinner

Le Bistro

Le Bistro

french

specialty

Romance is in the air at our signature French restaurant. Elegant interiors, crisp white linens and attentive servers make this an intimate dining experience. By the end of your meal, you might just be proclaiming c'est magnifique!

Los Lobos

Los Lobos

mexican

specialty

Bienvenido a Los Lobos, a premium Mexican restaurant celebrating traditional flavours with a modern twist. From Carne Asada marinated in guajillo chiles and tequila to Tres Leches Cake with Coconut Cream, the chefs at Los Lobos focus on unique flavour combinations.

Ocean Blue

Ocean Blue

seafood

specialty

Seafood is the star attraction here. In a refined and elegant setting, diners will be treated to dishes created from the freshest fish, the finest ingredients, and perfectly paired wine selections and cocktails.

Onda by Scarpetta

Onda by Scarpetta

italian

specialty

Onda, or "wave" in Italian, brings the charm and effortless elegance of its critically acclaimed sister restaurant, Scarpetta, to sea. Uncork your favourite bottle of wine and let la dolce vita (the good life) flow. Indulge in a modern Italian culinary experience from Scarpetta's signature pastas like the famous Spaghetti Tomato & Basil to unique, mouthwatering seafood creations. And leave room for dessert. Sharing is optional.

Q Texas Smokehouse

Q Texas Smokehouse

bbq

specialty

Dig into some authentic Texas BBQ. All of Norwegian Encore's smoked meats are infused with delicious flavours and come with all the traditional sides. As dinner winds down, the atmosphere heats up as a contemporary country band ropes you into a lively night of dancing, drinking and a honky tonk good time!

Room Service

Room Service

room

specialty

Available 24 hours a day, simply pick up the phone and order breakfast, lunch, dinner or late-night munchies. A room service fee of $9.95 will be added to your check (Except Continental Breakfast until 10am and Suites with Butler Service). A 20% gratuity and beverage service charge will be added to your check.

Price Per Person: Room Service Fee of $9.95 USD may apply.

Savour

Savour

varies

complimentary

Balancing classic favourites with unique new dishes, dining at Savour is a must. Offering guests an extensive menu of deliciously fresh flavours along with chic and modern decor, visiting this Main Dining Room is always in style.

Starbucks®

Starbucks®

cafe

specialty

Kick-start your day with a Caramel Macchiato. Grab a Teavana® Shaken Iced Green Tea Lemonade to sip while lounging poolside. Or recount the day's excitement with your friends over freshly brewed coffee. Come on by Starbucks to make your vacation even sweeter.

Taste

Taste

varies

complimentary

Serving a wide variety of cuisine, Taste offers a stylish and contemporary atmosphere. Plus, with a menu that changes daily and carefully selected wine recommendations, you'll experience a different culinary adventure with every visit.

Teppanyaki

Teppanyaki

asian

specialty

The sizzles and surprises never cease at Norwegian Encore's authentic Japanese restaurant. Sit around a lively shared table as a skilful chef slices, chops and grills steak, chicken and seafood on a large steel grill right before your eyes.

The Bake Shop

The Bake Shop

bakery

specialty

Indulge your sweet tooth with decadent treats such as French macarons, chocolate bonbons and gourmet cupcakes.

The Haven Restaurant

The Haven Restaurant

varies

complimentary

Enjoy a private fine dining experience for guests of The Haven, serving unique signature dishes and wine offerings from Norwegian Encore's impressive selection.

*Private Access for Guests of The Haven.

The Local Bar & Grill

The Local Bar & Grill

casual

complimentary

The Local offers classic pub fare in a relaxed atmosphere. With popular dishes like the Reuben Sandwich and Fish n' Chips, The Local has all your favourite comfort foods. So, try one of Norwegian Encore's beers or cocktails on tap and catch a game with them!

The Manhattan Room

The Manhattan Room

varies

complimentary

One of three Main Dining Rooms, The Manhattan Room is where guests can enjoy specially curated modern and classic dishes made with the freshest ingredients.

Unrivalled Onboard Experiences

Don’t miss the incredible entertainment on offer, onboard from day to night! Spend your days relaxing at the adults-only Vibe Beach Club before loosening up with laughter in the Social Comedy & Night Club. Tap your feet while grooving to some classic Beatles hits at The Cavern Club, or sing along to classic rock hits while watching the Choir of Man. From spectacular musicals to classic Beatles tunes, discover endless entertainment as you set sail with Norwegian Encore!

Experiences at a Glance

From exclusive evening entertainment to slow and rejuvenating spa days, you’ll discover unlimited things to do in your downtime while cruising! Here’s a quick glance at our favourite experiences onboard Norwegian Encore

Norwegian Encore Experiences

678 Ocean Place

678 Ocean Place

Follow your mood from one amazing experience to the next at the heart of the ship — 678 Ocean Place. Three decks of non-stop action await you, day or night.

Aqua Park

Aqua Park

Slide into the time of your life. With two multi-story waterslides on board, Norwegian Encore keeps the thrills coming over and over again. Make it the best of three on Aqua Racer, Norwegian Encore's tandem waterslide at sea. And then get a thrill as you whoosh over the side of the ship on the double loop, Ocean Loops. Or call it a lazy day and lounge by the pool with a frozen drink in hand. However you like to make a splash, the Aqua Park is overflowing with excitement.

Choir of Man

Choir of Man

Pull up a chair at The Choir of Man and raise your glass to high energy dancing and hit songs that flow as freely as the beer. You'll feel right at home in The Jungle, the rockin' English pub where the talented cast performs everything from classic rock hits and pub tunes to sing-along favourites. Leave your worries behind and toast to a memorable night at our fleet's top rated show, live in the Norwegian Encore theatre!

Price Per Person: Complimentary

Encore Casino

Encore Casino

Spin your way to the jackpot playing the most popular slots including reel and video slots. Or pull up a chair at your favourite table game, from blackjack to craps and more. Whatever games you choose, you can bet on a good time in Norwegian Encore's award-winning casino.

Encore Speedway

Encore Speedway

With over 1100 feet of pedal-to-the-metal action, the largest race track at sea is bigger, better and only on Norwegian. Watch the ocean blur by as you zoom around high-speed curves suspended 13 feet off the side of the ship. And spectators can get in on the action, too! Revolutionary interactivity lets you boost your favourite racer past the finish.

Price Per Person: $15 USD Adult | $15 USD Children

Galaxy Pavillion

Galaxy Pavillion

Step inside the Galaxy Pavilion and explore a virtual reality world unlike anything you've ever seen. Immersive VR experiences and thrilling simulator rides are just the beginning. Use your wits to solve the puzzles of an escape room featuring holograms and enchanted artefacts. Then come back and experience the excitement all over again.

Price Per Person: Games starting at $8 USD per play

Kinky Boots

Kinky Boots

With music and lyrics by Cyndi Lauper, Kinky Boots will have you out of your seat and asking for an encore. Based on true events, this irresistible musical tells the story of Charlie Price, who having inherited a shoe factory forms an unlikely partnership with Lola, a cabaret performing drag queen. Together they produce a show-stopping line of high-heeled boots to save the business. And along the way, they discover that they aren't so different after all. Winner of six Tony Awards®, this vivacious, feel-good show is a must-see!

Price Per Person: Complimentary

Laser Tag

Laser Tag

Discover the secrets of the past in the resurrected lost city of Atlantis, where laser tag meets augmented reality. Hide behind ruins and run past the giant tentacles of the monstrous sea creature to complete your mission. With long lost treasures that virtually come to life with cutting-edge technology, this is an epic battle for the whole family to enjoy.

Mandara Spa

Mandara Spa

Welcome to a place where the ocean meets the healing waters within - the world-famous Mandara Spa and Salon®. Self-care rises to new levels here with the newest and best massages, facials, acupuncture and more. Rejuvenate from the outside in at the adults-only Thermal Suite with multiple saunas, vitality pools and therapeutic rooms. Hit the salon for a variety of beauty services or leave your cruise looking refreshed and glowing with a treatment from Norwegian Encore's Med Spa.

Sandbar

Sandbar

Get tax & duty free savings every day. With jewellery from Swarovski and Uno de 50, and sunglasses from Gucci, Ray-Ban, Tom Ford and more. You'll find stylish name brand apparel and handbags from Coach to Kate Spade. Also, Save up to 50% on spirits, including Encore exclusives.

Social Comedy & Night Club

Social Comedy & Night Club

Jump start the evening with two talented stand-up comedians that will loosen you up with lots of laughs. And then let loose on the dance floor as a DJ spins your favourite tracks late into the night.

Price Per Person: Complimentary

Spice H20

Spice H20

Inspired by the renowned summer beach parties on the island of Ibiza, Spice H20 is an adult-only escape. By day, you can soak in hot tubs or sip cold cocktails from your reclined lounge chair. By night, it's a whole different beat. Let loose and dance beneath the stars!

The Beauty Shop

The Beauty Shop

Pamper yourself or someone special at The Beauty Shop, where you'll find special fragrances from Armani, Dior and a fragrance bar from Chanel. Discover an array of beauty products from Lancôme, Estēe Lauder, Clinique and more. All tax & duty free, with savings up to 25% everyday.

The Cavern Club

The Cavern Club

Pull up a chair in the legendary Liverpool club where the Beatles performed. Sip your Scotch Sour during an evening of good company and great music with a Beatles cover band.

Price Per Person: Complimentary

Theatre

Theatre

It’s showtime! Bask in the bright lights of Broadway with dazzling performances that will have you tapping your feet. Or your sparkly high-heeled boots. A fabulous and feel-good story, Kinky Boots is a six time Tony Award® winner and exclusively at sea aboard Norwegian. Rock along to the hits in a British pub at The Choir of Man or dance to the tunes of a New Orleans speakeasy at Happy Hour Prohibition: The Musical. Now you can enjoy amazing, award-winning entertainment every night of your cruise. Encore, anyone?

Vibe Beach Club

Vibe Beach Club

Guests will jump for joy upon discovering this 2-story, private retreat where they can connect with the ocean - and disconnect from everything else. Exclusively for those 18 and over, Vibe Beach Club is resplendent with incredible ocean views, hot tubs that extend over the side of the ship, and a misting water feature - ideal for relaxation. A full-service bar, chaise loungers, chilled towels and skewers of fruit ease you even more into serenity. Passes available for purchase on board at the Guest Services desk.

RELAX AND UNWIND

Sit, sip, and sample a selection of beverages to suit every mood at the bars and lounges onboard Norwegian Encore. Get your caffeine fix with a fresh coffee at Starbucks, grab a refreshing pint at The Local or savour your favourite whiskey tipple in the Maltings Whiskey Bar! Hang out with your friends and share intimate conversations over cocktails in the hip Mixx Bar or spend some alone time while enjoying the panoramic views in the Observation Lounge. Whether you’re craving a minty mojito or vintage wine, caramel macchiato or a green tea lemonade, you’ll find many options to quench your thirst!

A Drink for Every Mood

Watch the world go by with a drink in hand. The wide selection of bars and lounges on board Norwegian Encore ensures that there’s always a perfect drink for every frame of mind…

Norwegian Encore BAR & LOUNGES

Atrium Bar

Atrium Bar

Amid the hustle and bustle of the Atrium, treat yourself to a mid-day Bloody Mary or your drink of choice. This is a morning and late-night favourite serving beer, wine, cocktails and more.

Horizon Lounge

Horizon Lounge

Exclusive to guests in The Haven, recline and unwind with your favourite cocktail and light bites - all whilst being surrounded by ultimate luxury and breathtaking panoramic views.

Maltings Whiskey Bar

Maltings Whiskey Bar

Sit starboard, right alongside the sea where the view is intoxicating. Good times flow indoors, too. With a unique variety of international spirits, you can sip your way around the world without leaving your chair.

Mixx Bar

Mixx Bar

Cocktails and conversations are always stirring at this hip modern bar located between Taste and Savour. Meet up for drinks with friends before dinner or swing by after to listen to live piano. Mixx is the place to be seen!

Observation Lounge

Observation Lounge

Experience sheer awe from Norwegian Encore's 180-degree indoor Observation Lounge - offering Norwegian's most expansive views at sea. Floor-to-ceiling windows provide spectacular vistas whilst cruising past spectacular seascapes, landscapes and cityscapes. And with a full-service bar, you can toast to colourful sunsets with your favourite cocktail.

Skyline Casino Bar

Skyline Casino Bar

Hit the jackpot in more ways than one at Skyline Bar. It’s the perfect spot to have a cocktail before dinner, meet friends after the show or just press your luck with bar-top poker screens that give winning at the bar a whole new meaning.

Sugarcane Mojito Bar

Sugarcane Mojito Bar

Want a refreshing Cuban inspired cocktail whilst taking in the outside? There's no better place to sit down for a blend of freshly muddled mint and rum than Sugarcane Mojito Bar. Located on The Waterfront, our quarter-mile oceanfront promenade, you'll find an incredible mix of flavours that perfectly complement the warm rays and fresh breezes. Cool off with a Tiki cocktail, hand-crafted mojito, or order a flight and try them all!

The A-List Bar

The A-List Bar

The A-List Bar is the perfect spot to be the centre of attention or simply be at the centre of it all. This sophisticated space will be your new favourite bar where you can enjoy a signature cocktail while rubbing elbows with other guests.

The Cellars Wine Bar

The Cellars Wine Bar

Pull up a stool and swirl your Merlot as you laugh with some of your closest friends. Pair your favourite vintage with some light bites from Onda by Scarpetta, or elevate your wine IQ with programmes meant for experts and novices alike at the Tasting Table. For four generations, the Mondavi name has been intimately linked with prestige winemaking in Napa Valley. And now, they're bringing their best blends and unparalleled knowledge to The Cellars - A Michael Mondavi Family Wine Bar.

The District Brew House

The District Brew House

Go ahead and order another round. With more than 50 different bottled and 22 draft beers, plus hand-crafted specialty cocktails, you'll never run out of new options at The District Brew House. Take in the spectacular ocean views by the floor-to-ceiling windows or sing along to live music. Toast to an incredible day and get a little wild inside the photo booth. Because what happens in The District, stays in The District.

The Haven Lounge

The Haven Lounge

Catch up with your fellow Haven members, grab a cocktail from The Haven Bar, or just sit back and relax with a book. The Haven Lounge is your place to get away from it all.

The Local Bar

The Local Bar

The Local offers a relaxed pub atmosphere 24-hours a day. So, try a few of the many beers and catch a game on the two-story TV screen.

Norwegian Encore DECK PLANS

Deck 20

Deck 20

  • Sun Deck
  • Vibe Beach Club
  • Aqua Racer

Deck 19

Deck 19
  • Vibe Beach Club
  • Encore Speedway
  • Hot Tubs
  • The Haven Courtyard Sun Deck
  • Aqua Racer

Deck 18

Deck 18
  • The Haven Restaurant (Private Access for Guests of The Haven)
  • Encore Speedway
  • Horizon Lounge
  • The Haven Courtyard
  • The Haven Lounge
  • The Haven Outdoor Restaurant
  • Sun Deck
  • Aqua Racer
  • Ocean Loops
  • Laser Tag
  • The Haven Deluxe Owner's Suite with Large Balcony
  • The Haven 2-Bedroom Family Villa with Balcony
  • The Haven Courtyard Penthouse with Large Balcony
  • The Haven Courtyard Penthouse with Balcony

Deck 17

Deck 17

  • American Diner
  • Le Bistro French Restaurant
  • The Haven Lounge
  • Aqua Park
  • Aqua Racer
  • Ocean Loops
  • Horizon Lounge
  • Hot Tubs
  • The Haven Courtyard
  • Pool
  • Sun Deck
  • Jogging Track
  • Galaxy Pavilion
  • The Haven 2-Bedroom Family Villa with Large Balcony
  • The Haven Courtyard Penthouse with Large Balcony

Deck 16

Deck 16

  • Garden Café
  • Open-Air Garden Café
  • Aqua Park
  • Kids' Aqua Park
  • Pulse Fitness Centre
  • Spa
  • Spa Thermal Suite
  • Surf Bar
  • Sun Deck
  • Waves Bar
  • Mandara Spa
  • Pools
  • Ocean Loops
  • Barber Shop
  • Beauty Salon

Deck 15

Deck 15
  • Observation Lounge
  • The Haven Aft-Facing Penthouse with Large Balcony
  • The Haven Spa Suite with Balcony
  • Family Club Balcony Suite
  • Spa Club Balcony Suite
  • Club Balcony Suite
  • Sail Away Club Balcony Suite
  • Spa Balcony
  • Aft-Facing Balcony
  • Family Balcony
  • Balcony
  • Sail Away Balcony
  • Family Inside
  • Inside
  • Sail Away Inside

Deck 14

Deck 14

  • The Haven Aft-Facing Penthouse with Balcony
  • Family Club Balcony Suite
  • Club Balcony Suite
  • Sail Away Club Balcony Suite
  • Aft-Facing Balcony
  • Family Balcony
  • Balcony
  • Sail Away Balcony
  • Family Inside
  • Inside
  • Sail Away Inside

Deck 13

Deck 13

  • Medical Centre
  • The Haven Aft-Facing Penthouse with Balcony
  • The Haven Forward-Facing Penthouse with Balcony
  • Family Club Balcony Suite
  • Club Balcony Suite
  • Sail Away Club Balcony Suite
  • Aft-Facing Balcony
  • Family Balcony
  • Balcony
  • Sail Away Balcony
  • Family Oceanview
  • Oceanview with Picture Window
  • Sail Away Oceanview
  • Family Inside
  • Inside
  • Sail Away Inside

Deck 12

Deck 12

  • The Haven Aft-Facing Penthouse with Large Balcony
  • The Haven Forward-Facing Penthouse with Balcony
  • Family Club Balcony Suite
  • Club Balcony Suite
  • Sail Away Club Balcony Suite
  • Aft-Facing Balcony
  • Balcony
  • Sail Away Balcony
  • Family Oceanview
  • Oceanview with Picture Window
  • Sail Away Oceanview
  • Inside
  • Sail Away Inside
  • Studio

Deck 11

Deck 11
  • Studio Lounge
  • The Haven Aft-Facing Penthouse with Balcony
  • The Haven Forward-Facing Penthouse with Balcony
  • Family Club Balcony Suite
  • Club Balcony Suite
  • Sail Away Club Balcony Suite
  • Aft-Facing Balcony
  • Balcony
  • Sail Away Balcony
  • Family Oceanview
  • Oceanview with Picture Window
  • Sail Away Oceanview
  • Inside
  • Sail Away Inside
  • Studio

Deck 10

Deck 10

  • The Haven Aft-Facing Penthouse with Balcony
  • The Haven Forward-Facing Penthouse with Balcony
  • Family Club Balcony Suite
  • Club Balcony Suite with Larger Balcony
  • Club Balcony Suite
  • Sail Away Club Balcony Suite
  • Aft-Facing Balcony
  • Balcony
  • Sail Away Balcony
  • Family Oceanview
  • Oceanview with Picture Window
  • Sail Away Oceanview
  • Inside
  • Sail Away Inside
  • Studio

Deck 9

Deck 9
  • The Haven Aft-Facing Penthouse with Balcony
  • The Haven Forward-Facing Penthouse with Balcony
  • Club Balcony Suite
  • Sail Away Club Balcony Suite
  • Aft-Facing Balcony
  • Balcony
  • Sail Away Balcony
  • Family Oceanview
  • Oceanview with Picture Window
  • Sail Away Oceanview
  • Inside
  • Sail Away Inside

Deck 8

Deck 8
  • Ocean Blue
  • Onda by Scarpetta
  • Cagney's Steakhouse
  • Food Republic
  • Los Lobos
  • Dolce Gelato
  • The Bake Shop
  • The District Brew House
  • The A-List Bar
  • Sugarcane Mojito Bar
  • The Cellars Wine Bar
  • Maltings Whiskey Bar
  • Professional Portraits
  • Sandbar
  • The Beauty Shop
  • The Jewel Box
  • The Photo Gallery
  • The Tides
  • The Time Zone
  • Tradewinds Tax & Duty Free
  • Treasures
  • The Cavern Club
  • The Humidor Cigar Lounge
  • Club Balcony Suite with Larger Balcony
  • Club Balcony Suite
  • Sail Away Club Balcony Suite
  • Large Balcony
  • Balcony
  • Sail Away Balcony
  • Inside
  • Sail Away Inside

Deck 7

Deck 7

  • The Local Bar & Grill
  • The Manhattan Room
  • Skyline Casino Bar
  • The Local Bar
  • Encore Casino
  • Encore Theatre
  • Box Office

Deck 6

Deck 6
  • Savour Restaurant
  • Taste Restaurant
  • Teppanyaki
  • Coco's
  • Q Texas Smokehouse
  • Starbucks®
  • Mixx Bar
  • Atrium Bar
  • Perspectives Studio
  • Encore Theatre
  • Library & Card Room
  • Photo Studio
  • Meeting Rooms
  • Guest Services
  • The Atrium
  • Social Comedy & Night Club
  • Art Gallery

Deck 5

Deck 5
  • Entourage Teen Club
  • Guppies
  • Splash Academy
  • Video Arcade
  • Family Oceanview
  • Oceanview with Picture Window
  • Sail Away Oceanview
  • Inside
  • Sail Away Inside

HEALTH & FITNESS

Spa

Welcome to Mandara Spa. Start with a hot-stone massage, one of over 50 speciality treatments offered by our well-trained massage therapists. Then unwind in the Thermal Suite with a steam or a dip in the Vitality Pool. Within these tranquil walls, experience the Salt Room, a dramatic grotto surrounded with layers of body-cleansing salt crystals.

Norwegian Encore USEFUL INFORMATION

Disabled Facilities

Norwegian welcomes guests with special needs. The information you are provided with about your holiday (which may be on their website, in their brochures or elsewhere) before you make your booking will include a general indication of the suitability of the holiday for someone with reduced mobility. However, reduced mobility of course means different things to different individuals as they fully appreciate that individual capabilities, restrictions and requirements will vary considerably. If you suffer from reduced mobility or any medical condition or disability which may affect your holiday, please give them full details before booking so that they can provide you with precise information as to the suitability of the holiday taking into account your specific needs. Guests who have significant mobility impairments should travel with someone who will take responsibility for any assistance needed during the cruise and in the event of an emergency. Any assistance provided by Norwegian Cruise Line, its team members or service providers does not form part of the contracted services unless agreed differently in writing or where required by legal regulations (for example, in accordance with EU regulation 1107/2006 dated 5 July 2006 on the rights of disabled persons and persons with reduced mobility when travelling by air and EU regulation 1177/2010 dated 24 November 2010 concerning the rights of passengers when travelling by sea). Any special requirements which they have accepted will be specifically confirmed as accepted on your confirmation invoice. Unless and until specifically confirmed as accepted, all special requests and requirements are subject to availability and do not form part of the contracted services.

They have a limited number of staterooms per ship that are wheelchair accessible with grab rails in the bathrooms, lower sinks and toilets, shower seats, raised beds, adjustable hanging rods in wardrobes, tilting mirrors and extra wide doors for easy access.

If you do use a wheelchair, you must bring your own and it must be collapsible. If you do not wish to bring your own wheelchair on board, please contact their U.S.-based supplier Scooteround on 001 (888) 441 7575 to arrange delivery of one to the ship. All wheelchairs and scooters must be stored in your stateroom; they cannot be left in the hallway or any other public area. To ensure the safety of our guests and crew, wheelchairs may not be used to transfer from the ship to a tender. Guests in wheelchairs may consequently not be able to participate in certain activities or shore excursions in tender ports. Norwegian Cruise Line can only accept certain types of wheelchairs on board. Please see www.ncl.eu/about/accessible-cruising for further information. All guests who require medical equipment to be brought on board must advise Norwegian Cruise Line before sailing. Failure to do so may result in equipment not being cleared before departure.

For hearing-/ vision-impaired guests, they have a limited number of staterooms with vibrating alarm clocks and a flashing light system alerting guests to fire alarms. For the vision-impaired, we allow registered guide dogs on all Norwegian Cruise Line ships (airline and international quarantine restrictions may apply and should be checked before booking your cruise).

Guests who need oxygen or require oxygen therapy are welcome on all Norwegian Cruise Line ships; however, you must supply your own oxygen. U.S.-based Special Needs at Sea is the only company allowed to deliver and supply oxygen to Norwegian Cruise Line ships. Let them know at the time of booking that you'll be bringing oxygen on board, then contact Special Needs at Sea at 001 954 585 0575 to arrange delivery to the ship.

Any physical challenge or medical condition that requires special treatment or attention must be reported to Norwegian Cruise Line at the time of booking. For certain conditions they ask for medical declaration and liability forms. Due to unpredictable circumstances at sea, Norwegian Cruise Line must reserve the right to refuse or revoke passage to anyone who, based upon objective standards, is in a physical or mental condition that jeopardises the safe operation of the vessel, who poses a direct threat to the health or safety of others or who may require care beyond that which Norwegian Cruise Line can provide.

For guests with diabetes, refrigerators suitable for storing insulin are available in all staterooms except Studios (category T1 and T8).

If you are on a low calorie diet, breakfast, lunch and dinner menus feature low calorie, haute cuisine dishes. Sugar-free and fat-free desserts are also available. Gluten-free, lactose-free, sodium-free, Kosher and dairy-free diets can also be catered for and must be requested at least two months before your cruise. For further information see www.ncl.eu.

Special Dietary Requirements

If you have any food allergy or a dietary requirement that requires Kosher meals or gluten-free food product, please advise a Norwegian Reservations Agent, or your Travel Agent at the time of booking. Obtaining the product for many of these requests requires 30-days notice prior to sailing, and Norwegian Encore wants to ensure that they are able to fulfil your request. They cannot guarantee Kosher Meal requests made within 30 days of sail date. For the protection of all guests, it is not permissible to bring aboard any food items that would require preparation by the ship's staff, or food items that would require cold storage in their kitchen facilities.

Alcohol and Beverage Policy

On itineraries that include a port in the United States of America, Canada or China, guests must be 21 years of age or older to purchase or consume (terms and conditions may vary on alcoholic beverage packages, please check at the time of booking). Alcoholic beverages as part of Premium All Inclusive are only included for guests of 21 years of age and older. On all other itineraries this regulation applies to guests aged 18 or above with the exception of guests who are citizens of the United States of America, Canada or China. On cruises that include a port in the United States of America, Canada or China but with the exception of Alaska and Hawai'i itineraries, Norwegian Cruise Line permits young adults between 18 and 20 years of age to purchase and personally consume wine and beer only whilst on board and with the consent of an accompanying parent. Authorisation will be given only when the accompanying parent completes the Young Adult Alcoholic Beverage Waiver form. This form can be obtained and completed at the Guest Services Desk on embarkation.

Smoking Policy

As the health and well-being of Norwegian's guests and crew is of the utmost importance, indoor public areas, with the exception of the cigar lounges and the casino, throughout all Norwegian ships are smoke-free. Dedicated outdoor areas are assigned to smoking.

Indoor Areas

Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Cigarettes, pipe, electronic cigarettes and vapour smoking devices are not permitted in the cigar lounge. Cigar and pipe smoking on board Norwegian Sky, Norwegian Sun, Norwegian Star and Pride of America is permitted only in designated outdoor areas as there is no cigar lounge onboard.

Casino: Norwegian Bliss, Norwegian Joy and Norwegian Encore have a designated smoking room within the Casino. On all other ships, active Casino players may smoke cigarettes, electronic cigarettes and vapour smoking devices in the Casino during gaming hours. Cigar and pipe smoking is not permitted in the Casino.

Staterooms: Guests are not permitted to smoke cigarettes, cigars, pipe, electronic cigarettes and vapour devices in their staterooms or on their balconies. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages. Guests in the Garden Villas may smoke in their private garden and on their private sun decks.

Outdoor Areas

Smoking, including cigars, pipe, electronic cigarettes and vapour smoking devices, is not permitted in or near venues serving food, the jogging track, outdoor sporting venues, children's pool areas, Vibe Beach Club, Posh Beach Club or The Waterfront.

The Haven: On ships with The Haven complex, smoking is not permitted in The Haven courtyard area, but is permitted in The Haven Sun Deck area (forward) on Breakaway Class and Breakaway Plus Class.

On Breakaway and Breakaway Plus Class ships and Norwegian Epic:

On Norwegian Breakaway, Norwegian Getaway and Norwegian Epic, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 15 mid-ship, port side (limited area) and Spice H2O, starboard side.

On Norwegian Escape, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 16 mid-ship, port side (limited area) and Spice H2O, starboard side.

On Norwegian Bliss and Norwegian Joy, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted at Spice H2O, starboard side.

On Norwegian Encore, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted in the Smoking Room on Deck 8, portside.

On Jewel and Star Class ships and Norwegian Spirit:

The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 13 forward port side.

On Norwegian Sky and Norwegian Sun:

The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 12 forward by the entire bar. During inclement weather, deck 11 forward port side by the towel station is the temporary alternative location.

On Pride of America:

The designated smoking area for cigarettes, cigars, pipe, electronic cigarettes and vapour smoking devices are permitted at Waikiki bar on deck 13 aft.

Packing Tips / Dress Code

When it comes to what to wear, you can go resort casual or get decked-out and look your best - it's your call. Feel Free to wear what you like. Norwegian even have special "Dress-Up or Not Night." It's the perfect opportunity to get your portrait taken with your family, that special someone or even with the ship's Captain.

Cruise Casual: the Freedom of Freestyle Cruising

Dress cruise casual anytime during the day, in the buffet and in most speciality restaurants. For women, it includes summer and casual dresses, skirts, regular or capri pants, shorts, jeans and tops. Khakis, jeans, shorts and casual shirts are fine for men. Swimwear is acceptable at the buffet and outdoor restaurant, but a shirt or a cover-up and footwear are required.

Be sure to pack a sweater - the air conditioning can be chilly. Kids 12 and under are welcome to wear nice shorts in all our restaurants.

Please Note: Norwegian wants you to be comfortable, but tank tops for men, flip flops, baseball caps, visors and jeans that are overly faded, with holes or tears and worn below the hips are not permitted in main dining rooms or speciality restaurants.

All Decked-out: Smart Casual

Dress smart casual in our more formal dining room or in our more upscale speciality restaurants. For women, it includes slacks or jeans, dresses, skirts and tops. For men, it's jeans or slacks with a collared shirt and closed-toed shoes. Kids 12 and under are welcome to wear nice shorts in all our restaurants.

Ready for Adventure: Shore Excursions

Think about the shore excursions you'll be taking and pack accordingly, including comfy walking shoes. For kids and adults it's good to pack a pair of closed-toed shoes. You can check within the specific shore excursion for more information.

Special Events: Theme Nights and Parties

Our newest event, Norwegian's Night Out, is the perfect opportunity to get dressed up for an evening of cocktails, fine dining and great entertainment. You may also want to pack an all-white ensemble for the iconic White Hot Party.

Sail & Sustain - Norwegian's Commitment

Norwegian remains committed to preserving the oceans and protecting the environment, people, and communities that are vital to each and every Norwegian Cruise Line voyage. Their commitment extends far beyond their ships, transforming how they operate on a day-to-day basis by injecting sustainability into all aspects of our approach. Without this, they'd be unable to offer the unrivalled guest experience that defines a Norwegian Cruise.

They understand that protecting our environment and our oceans is not only vital to the industry but also to our planet. Their Safety, Security, Health and Environmental Protection policy establishes their commitment to conduct their operations safely, securely and with sensitivity to the environment around them. Preserving our oceans and protecting our environment is one of their core company values that they strive to meet through their daily goals:

 

  • Prevent accidents and incidents involving pollution of the environment
  • Reduce the environmental impact of our operations
  • Dispose of rubbish and materials in accordance with national and international rules and regulations
  • Recycle and reuse materials
  • Continually improve our ISO 14001 certification objectives and targets

 

Across their fleet, they have implemented many of the most innovative environmental policies and technologies in the cruise industry. As such, they meet or exceed all international, national, state and local port regulations, including those set by MARPOL, the U.S. Coast Guard (USCG) and the U.S. Environmental Protection Agency (EPA). They are also accredited to the international ISO 14001 standard for Environmental Management Systems. This achievement recognises that they utilise a core set of standards for an effective environmental management system that reduces their environmental impact and increases their operating efficiency.

Water Conservation & Management

Onboard Production

Onboard Norwegian vessels, water is primarily used by their guests and crew in their staterooms for showers, bathtubs and sinks but is also used for galleys, laundry, pools, whirlpools, spas and cleaning public spaces. Norwegian have focused their efforts on increasing water production on board with sophisticated plants that use seawater as the source, which reduces the need for the bunkering of fresh water. This is particularly important in countries where fresh water is limited and best reserved for local communities.

  • Reverse Osmosis (RO) produces fresh and technical water from seawater using high-pressure pumps and sophisticated water filters and treatment components.
  • Evaporators produce fresh water from seawater utilising heat sources such as Exhaust Gas Boilers, Oil Fired Boilers or Wasted Heat recovered from the main engine high-temperature cooling system.
  • Bunkered Water is potable water acquired in port for use on board.

Wastewater Treatment Systems

To treat wastewater onboard, all Norwegian Cruise Line's ships are equipped with Advanced Wastewater Purification systems (AWPs). Wastewater is run through these systems and treated prior to discharge, resulting in effluent that meets or exceeds international regulations and many municipal wastewater facility standards. Norwegian's newest ships are equipped with the leading AWP technology that meets the stringent Baltic Standards. Every ship's wastewater is tested quarterly by a third-party, and their environmental officers also conduct weekly water quality tests to ensure they continue to meet all standards.

Bilge Water

Wastewater collected in machinery and engine spaces is known as bilge water. Collected bilge water is held in storage tanks and can only be discharged after meeting international, national and company regulations. To ensure compliance, all ships are equipped with an automatic stopping device and an oil content metre, which work to confirm the ship's compliance. This equipment will analyse and record the oil content of the bilge. If the bilge water does not meet these requirements, discharging is automatically stopped and the bilge water is recirculated until these standards are met. The remaining bilge water that cannot be discharged is collected and landed ashore to an approved vendor.

Ballast Water

To operate safely and comfortably, ships perform an operation known as ballasting, which helps to ensure trim, stability and structural integrity. Filling ballast tanks with ocean water helps stabilise ships, providing comfort to guests and crew. As water is discharged or as fuel is consumed, ships take on seawater to assist with stabilisation. During this operation, some species are able to "hitch a ride" on ships and transfer to many areas of the world, including areas where they are non-native or invasive. Treating ballast water before release removes tiny organisms that may have been picked up in transit in order to safeguard local ecosystems.

Waste Mitigation

Norwegian ships call on sensitive areas of the world, and they strive to lead by example as they strive to continue to be effective stewards. Norwegian enforces a zero-tolerance policy for any items thrown overboard. If an environmental incident is observed, guests, crew and shoreside employees are encouraged to use their environmental hotline.

Proper implementation of a progressive waste management programme lessens the environmental impact of their operations, reduces pollution, promotes diversion of material from landfills, conserves natural resources, saves energy and lowers ship fuel use. Waste is reduced through reusing and recycling, with clear benchmarks serving as their measurement for waste minimisation.

Over the past decade, as the availability of recycling programmes and options has increased, they have taken advantage of these programmes wherever possible. One example is when Norwegian partnered with Waste Management in 2010 to develop an industry-first Live Load offload operation. This partnership reduces offload time of waste, truck on-site time, port congestion, transportation costs and the use of pier-side containers. Their ships that used the Live Load model in 2017 were able to conserve the following:

Norwegian Employees Working To Mitigate Waste

 

  • Both shoreside and shipboard employees have been involved in food and clothing drives
  • Their shoreside employees and various crew members participate in beach clean-ups and community clean-ups throughout the year
  • During ship refurbishment, options to recycle and donate both technical equipment and hotel furniture are always explored

 

Fuel & Energy Efficiency

Climate change is one of the defining issues of our time. How governments, organisations and individuals choose to respond to it will have lasting effects for not only our lifetime, but future generations. Knowing this, Norwegian believes it is their obligation as leaders in the cruise industry to do their part and help mitigate actions that may influence changes to the climate on a large scale. They are always focused on continuous improvement and are ready to explore new opportunities as their fleet grows.

Emission Abatement

One innovative technology their ships use to decrease exhaust emissions is the Exhaust Gas Cleaning System (EGCS). This technology reduces the amount of sulphur oxide and particulate matter emitted from the ship by cleaning, or scrubbing, the emissions before being released from the stack. Ships equipped with this technology are able to reduce SOx emissions by up to 99 percent. As of December 2020, the following ships have been equipped with this technology: Norwegian Bliss, Norwegian Encore, Norwegian Epic, Norwegian Escape, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Joy, Norwegian Pearl, Norwegian Sun and Pride of America.

Whilst in port, Norwegian cruise ships continue to generate their own power, providing heat, air conditioning, lighting and hot water for guests and crew, similar to a hotel.

A small number of ports around the world have installed infrastructure for cruise ships to connect to the onshore electrical power grid to supply much of the power needed when the ship is docked. This is known as Cold-Ironing, which can reduce emissions from a ship whilst docked. Out of the 450-plus ports we visit, less than 1% are equipped with this technology. As of December 2020, Norwegian Bliss, Norwegian Encore, Norwegian Epic, Norwegian Jewel, Norwegian Joy and Norwegian Star are equipped with cold-ironing capabilities.

Energy Savings

Data is collected from all Norwegian ships to track the largest energy consumers on board and to assist in establishing Key Performance Indicators to identify where energy efficiency improvements can be made. Their goal is to focus on the large energy consumers and explore solutions to optimise operations and lower consumption.

Shipboard Energy Efficiency Management Plan (SEEMP)

The SEEMP is a ship-specific plan that focuses on improving energy efficiency. Norwegian does so through improving voyage planning, speed optimisation or operating engines on their most economic loads, optimisation of the air conditioning system and improving their ships' hydrodynamic capabilities by upgrading the propulsion systems with more efficient propellers. Onboard energy management meetings are also held quarterly to discuss energy conservation projects, tracking energy efficiency initiatives and future projects.

One of the most successful programmes implemented on their ships is Wasted Heat Recovery (WHR). This process works by recovering heat from the engines and transferring it to freshwater piping, which allows them to utilise a free source of energy for improving water production and saving fuel.

Accessibility

Norwegian believes that the fun and excitement of Freestyle cruising should be able to be enjoyed by everyone. That's why they are committed to providing all guests the freedom of choice to cruise their way. In order to assist you with any special requirements you may have, Norwegian has a seasoned group of cruise professionals who are specifically trained to meet your needs through their dedicated toll free number for accessible travel 01 541 0297. Norwegian's team of Access Coordinators at the Access Desk have experience in furthering Norwegian's mission to provide a safe and accessible cruise experience for all guests with special requirements to the extent that is feasible. The Access Desk Coordinators will discuss with you your needs and expectations for your cruising experience. You or your travel agent will be contacted so that they can try to meet your needs prior to your cruise as soon as they receive your Special Accommodation Requirements Information form available from the Access Desk. In order to make your cruise experience as enjoyable as possible and so that they can try to meet your specific needs, call 01 541 0297 (voice), fax (305) 468-2171, send an email to accessdesk@ncl.com or have your travel agent contact them.

Service Charges

Norwegian is confident that you will enjoy your Freestyle Cruising experience and that their entire crew will provide you with the standard of service for which they are known. A discretionary service charge will be automatically added per guest per day (for guests three years and older) to your shipboard account for all staterooms: all ships US$ 16 per guest per day (for guests 3 years and older) for Studios, Inside, Oceanview and Balcony Staterooms. For Club Balcony Suites, the service charge will be US$ 18 per guest per day (for guests 3 years and older) and for Suites and The Haven Suites as well as the Concierge staterooms, the service charge will be US$ 20 per guest per day (for guests 3 years and older). This charge will be shared amongst those staff members, including the restaurant staff, stateroom stewards and other behind-the scenes staff who provide services that enhance your overall cruise experience.

These service charges can be paid in advance of your cruise. If you have any concerns about the service you receive during your cruise, please let Norwegian's on-board Guest Services Desk staff know right away, so they can address any issues in a timely manner. In the unlikely event that they can't resolve your issue, you can have the service charge adjusted on board. Where your service charge has been pre-paid before departure, refunds are not available on board and you must apply for a refund, if applicable, after you return home by writing to their Guest Relations department.

Certain staff positions (e.g., concierge, butler, youth programme staff and beverage service) provide service on an individual basis to only some guests and do not benefit from the overall service charge. Norwegian encourages those guests to acknowledge good service from these staff members with appropriate gratuities.

Additionally, there is a 20% gratuity and spa service charge added for all spa and salon services, as well as a 20% gratuity and beverage service charge added for all beverage purchases and a 20% gratuity and speciality service charge added to all speciality restaurant dining and entertainment based dining e.g. Cirque Dreams® and Dinner (does not apply to Free at Sea dining and drinks packages).

Medical Facilities

A physician and nurse are on each ship to provide medical care and services at customary charges. Commonly used medications are kept on board and may be prescribed by the ship's doctor.

Wi-Fi & Internet Access

All of Norwegian ships are equipped with 24 hour Internet Cafés. Click here for more information on rates and services. Wireless internet (also known as WI-Fi) is also available throughout Norwegian's entire fleet.

The central telephone number for their ships is 001 732 335 3280 (from US$ 7.95 per minute; please have ship name and your credit card number at hand).

You can also stay connected on the high seas using your own compatible mobile phone. International roaming charges are billed to your home account. Final rates are determined by your service provider and not NCL. For further information please check your provider directly.

Services

Beauty parlour and spa services include hair styling, manicures, pedicures, facials and massages in the Mandara Spa Salon. Gift shops feature duty-free shopping, with fine jewellery, perfumes, clothing, cosmetics and limited drug store items. Laundry & dry-cleaning services. Internet Café. Art auctions. Photographs taken throughout the cruise.

Age Restrictions

All requirements stated below apply at the time of embarkation. Infants sailing on board a Norwegian Cruise Line vessel must be at least six months of age. However, for voyages that have three or more consecutive days at sea, the infant must be at least 12 months old.

When on board, a minor is defined as an individual under 18 years of age at the time of embarkation. A young adult is defined as an individual between the ages of 18 and 20. Please note that this does not relate to child pricing, where the age is 2-17 years old.

Company policy states that on itineraries that include a port in the United States of America, Canada or China guests under 21 years of age must be accompanied in the same, connecting, or side by side stateroom by a guest who is 21 years of age or older at the time of embarkation (staterooms opposite of each other are not applicable under this policy). For all other cruises this regulation applies to all guests under 18 years of age with the exception of guests who are citizens of the United States of America, Canada or China. For guests under the age of 18 travelling with an accompanying adult, who is not the minor’s parent or legal guardian, a Parent/Guardian Release Form (available here: www.ncl.eu/ParentGuardianForm) that authorises the minor’s travel and further authorises medical treatment in case of an emergency must be given to a Norwegian Cruise Line representative at the pier during check-in. Failure to present the completed form at embarkation may result in boarding being denied, with no refund provided.

On cruises that include a Canadian port, guests under 18 travelling with a single parent have to provide a letter of approval (preferably notarised) from the parent not travelling. Note that two people under the age of 21 may travel together in the same stateroom if they are a married couple and provide proof of marriage to a Norwegian Cruise Line representative at the pier before embarkation.

Children under 16 years of age are not allowed to enter the fitness centre. The minimum age for use of the Casino and the Thermal Spa (sauna, steam room, hot tubs) is 18. Some bars and lounges on board Norwegian Epic and Breakaway (Plus)-Class ships, for example Spice H2O, are adult only (18 and over). Lifeguards monitor the family pools during scheduled pool hours. However it is strongly recommended that all children under 12 have adult supervision at all times. The safety of all children (up to the age of 18) is the responsibility of their parent(s) or other accompanying adult(s) irrespective of whether a lifeguard is on duty.

For safety reasons children must not be left unattended on board when their parents or other accompanying adults go ashore.

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