Norwegian Aura
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Norwegian Aura
Make new memories aboard the most illuminating ship at sea!
Launching in 2027, Norwegian Aura is the most recent evolution in the cutting-edge Prima Plus Class – setting a new standard in scale and size in the award-winning fleet of Norwegian Cruise Line! Renowned international artist Rosie Woods designed the ship’s hull art, inspired by the relationship of celestial light and bioluminescent seas, perfectly capturing the unparalleled splendour and illumination of the all-new ship.
Following her sister ships Norwegian Aqua and Norwegian Luna, Aura will emulate their unmistakable grandeur, enhanced with first-in-the-fleet experiences, expanded spaces, and reimagined guest favourites. At 1,130 feet long and 168,000 gross tons, with 10 percent size and capacity increase from her predecessors, the next-generation NCL ship pushes the limits of imagination as the longest and largest vessel across the fleet.
Taking centre stage in the impressive line-up of experiences are the multi-level Ocean Heights, a brand-first open-air complex, set to be next epicentre of adventure and relaxation at sea; the enhanced Ocean Boulevard, featuring dedicated zones for guests of all ages; and the elevated pool decks, delivering plenty of ways to relax and soak in sunshine! Guests can also enjoy expanded exclusive retreats, including Vibe Beach Club and The Haven, plus many more renewed signature highlights…
Settle In
Norwegian Cruise Line boasts a flexible selection of cabins at sea; categorised into studio, inside, oceanview, balcony, and suites. So, rest assured you’ll have a good night’s rest in the accommodation that suits you best! Crowning selected ships is The Haven, NCL's signature, elegantly furnished suites, exclusive restaurants and spaces, and intuitive service. Get ready to indulge in their most luxurious and spacious accommodations, characterised by personalised experience and modern sophistication.
Designed to offer the most indulgent sanctuaries at sea, Aura will be home to 1,976 well-appointed staterooms, including 159 ultra-exclusive suites at The Haven. This keycard-access-only retreat provides private spaces and amenities, unmatched ocean views, 24-hour butler and concierge services, and top-of-the-line amenities.
- All cabins
- Interior
- Oceanview
- Balcony
- Suite
The Haven Premier Owner's Suite with Large Balcony
Nestled at The Haven, the Premier Owner's Suites connect guests to the wide ocean with an expansive, aft-facing balcony overlooking every breath-taking sight on the horizon. Spacious and luxurious, each suite features separate living and dining spaces, three bedrooms with lush king-size beds, and bathrooms with jetted showers, a half-bath and an outdoor hot tub. For ultimate comfort, 24-hour butler and concierge services are present to provide intuitive care.
Total Approx. Size: 195 m2
Balcony Size: 76 m2
Amenities
- 24-Hour Butler
- Concierge Service
- Exclusive Sundeck Pool & Valet
- Private Hot Tubs and Sundeck
- Priority Embarkation/Disembarkation
- Personal Escort On and Off the Ship
- Exclusive Haven Restaurant & Lounge
- Priority Speciality Dining Reservations
- Suite Room Service Available 24-hours
- White tablecloth In-Suite Dining
- Fine Bed Linens & Pillow-top Mattress
- Plush Bathrobe, Slippers & Products
- Sparkling Wine/Fruit on Embarkation
- Delicious Treats Delivered Nightly
- Invites to Exclusive Breakfast/Lunch
- Cocktail Party with Ship's Officers
The Haven Deluxe Owner's Suite with Large Balcony
Enjoy panoramic views of the ocean and beyond from the expansive balcony and the luxury of generous space, all from the comfort of the Deluxe Owner’s Suite at The Haven. There is plenty of room for you to relax and move around, including a separate living and dining area, two bedrooms with lush king-size beds, luxury baths with jetted showers, a half-bath, and additional bedding to accommodate six total guests, plus an outdoor hot tub to soak your cares away! For extra indulgence, butler and concierge services are available.
Total Approx. Size: 149-162 m2
Balcony Size: 56-68 m2
Amenities
- 24-Hour Butler
- Concierge Service
- Exclusive Sundeck Pool & Valet
- Private Hot Tubs and Sundeck
- Priority Embarkation/Disembarkation
- Personal Escort On and Off the Ship
- Exclusive Haven Restaurant & Lounge
- Priority Speciality Dining Reservations
- Suite Room Service Available 24-hours
- White tablecloth In-Suite Dining
- Fine Bed Linens & Pillow-top Mattress
- Plush Bathrobe, Slippers & Products
- Sparkling Wine/Fruit on Embarkation
- Delicious Treats Delivered Nightly
- Invites to Exclusive Breakfast/Lunch
- Cocktail Party with Ship's Officers
The Haven Aft-Facing Owner's Suite with Master Bedroom & Large Balcony
These luxury Aft-Facing Owner’s Suites at The Haven boasts a chic master bedroom, complete with king-size bed, a double sofa bed, and luxury bath with jetted show, creating an idyllic sanctuary to relax and indulge. Featuring a large, aft-facing balcony, these suites offer breath-taking views at every turn, and some come with an outdoor hot tub for taking a rejuvenating dip. Butler and concierge service complete your holiday of indulgence.
Note: Suites on deck 10 (10286 & 10886) do not include the outdoor hot tub.
Total Approx. Size: 90-92 m2
Balcony Size: 48-49 m2
The Haven Owner’s Suite with Large Balcony
Where luxury meets relaxation, the Owner’s Suites set in the exclusive enclave of The Haven will serve as your ideal sanctuary at sea. Features include a separate bedroom in most with king-size bed, a double sofa bed to accommodate two more guests, living area, luxury shower and a large balcony to gather together and soak in the stunning vistas. Plus, there are round-the-clock butler and concierge services to tend to every whim.
Note: Stateroom 12248 and 12852 do not have a separate bedroom or bathtub.
Total Approx. Size: 50-57 m2
Balcony Size: 10-12 m2
The Haven 2-Bedroom Duplex Suite with Large Balcony
After an action-packed day ashore, retreat to your sumptuous oasis at sea found at The Haven. These 2-bedroom Duplex Suites are nicely furnished, with butler and concierge services to round out your incredible getaway. Lush in space and amenities, these two-storey spacious accommodations come with a palatial master bedroom with a king-size bed and second bedroom with a queen-size bed that can be separated, and a living area with a double bed. Admire the ever-changing sights from your large balcony all day long.
Total Approx. Size: 83 m2
Balcony Size: 10 m2
The Haven 2-Bedroom Family Villa with Large Balcony
Curated to deliver an unforgettable experience for big groups, these 2-Bedroom Family Villas are fully furnished with everything you may need! They feature two bedrooms, one with a king-size bed, and the other with a convertible sofa bunk bed. Two bathrooms come with jetted showers, and the large balcony offers an ideal retreat to get together and make new memories at sea. In addition to exclusive access to The Haven amenities, there’s a dedicated butler and concierge service to make your holiday as seamless as possible.
Note: Staterooms 15300, 13900 and 14900 have a partially obstructed slide view.
Total Approx. Size: 56-61 m2
Balcony Size: 12-17 m2
The Haven Aft-Facing Penthouse with Large Balcony
Sail in style to every destination and wake up feeling rejuvenated in these Aft-Facing Penthouses located at The Haven! Watch the world go by from the expansive balcony, offering sweeping vistas from the back of the ship, and soothe your senses with a relaxing dip in the outdoor hot tub. Features include a king-size bed, luxury bath with jetted shower and access to exclusive amenities for guests of The Haven. Butler and concierge service provide the finishing touch.
Total Approx. Size: 77 m2
Balcony Size: 46 m2
The Haven Aft-Facing Penthouse with Master Bedroom & Large Balcony
Located in the exclusive enclave of The Haven, retreat to your luxury Penthouse that features a master bedroom with king-size bed and an aft-facing balcony offering awe-inspiring views. Some cabins contain a double sofa bed. Also includes the indulgence of butler and concierge service. (ADA stateroom does not have a separate bedroom.)
Total Approx. Size: 46-55 m2Balcony Size: 11-20 m2
The Haven Penthouse with Balcony
Guests of Penthouses with Balcony at The Haven can enjoy sophisticated homes at sea, full access to the complex’s exclusive amenities, as well as a 24-hour butler and concierge service for the ultimate luxury holiday. Each suite is appointed with a king-size bed, some with bedding to accommodate one more, luxury bath with jetted shower, plus a comfy sitting area and a large balcony to marvel at magnificent views!
Total Approx. Size: 34-38 m2
Balcony Size: 7-12 m2
Aft-Facing Suite with Large Balcony
Make the most of your stylish sanctuary at sea, featuring a large balcony for uninterrupted sightseeing and getting your dose of sun-lit days! These Art-facing Suites feature a queen bed and a double sofa bed, accommodating up to four guests. Plus, there’s a 24-hour butler and concierge service to tend to your needs.
Total Approx. Size: 58 m2
Balcony Size: 34 m2
Aft-Facing Suite with Large Balcony
Marvel at every spectacular sight on the horizon from the large balcony of your Art-Facing Suite, which can conveniently connect to a Blue Balcony Suite, so you can stay close to your family or friends whilst having your own privacy. Each stylish suit comes with a queen bed, and access to butler and concierge service.
Total Approx. Size: 41 m2
Balcony Size: 18 m2
Family Suite with Master Bedroom & Balcony
Family Suites are located mid-ship, catering to families or big groups, with generous space and the finest amenities to make every holiday as seamless as possible. They feature a separate bedroom with a queen bed, a double sofa bed and spacious bath. Includes butler and concierge service, too.
Total Approx. Size: 51 m2
Balcony Size: 19 m2
Forward-Facing Suite with Master Bedroom & Large Balcony
Spectacular vistas are straight ahead from the large, private balcony of these Forward-Facing, Suites, designed for up to four guests. They feature a well-appointed bedroom with a queen bed, spacious bath, plus butler and concierge service to tend to every need.
Due to potential high wind speeds at the front of the ship, this cabin features solid metal bulwarks (railings) and/or glass windscreens.
Total Approx. Size: 38-45 m2
Balcony Size: 14-17 m2
Forward-Facing Suite with Large Balcony
Admire the awe-inspiring forward-facing views from your private balcony, complemented by the luxury of butler and concierge service. These suites include a queen bed, double sofa bed* and a forward-facing balcony.
Please Note: ADA suites 9102 and 9701 do not include a sofa bed.
Total Approx. Size: 36-40 m2
Balcony Size: 11 m2
Family Suite with Master Bedroom & Balcony
Perfect for the whole family, these Suites are located mid-ship and have plenty of room to spread out. They feature a separate bedroom with a queen bed, a double sofa bed and spacious bath. Includes butler and concierge service, too.Total Approx. Size: 36 m2
Balcony Size: 4 m2
Forward-Facing Club Balcony Suite with Large Balcony
With plenty of room for up to four guests, these Club Balcony Suites feature two lower beds that convert to a queen, some with a single or double sofa bed, spacious bathroom and a sliding glass door that leads to a forward-facing balcony offering spectacular views.
Due to potential high wind speeds at the front of the ship, this cabin features solid metal bulwarks (railings) and/or glass windscreens.
- Total Approx. Size: 33-38 m2
- Balcony Size: 11-17 m2
Family Club Balcony Suite
Everyone will enjoy these spacious, stylish Club Balcony Suites located at the back of the ship. They feature two lower beds that convert to a queen, a double sofa bed and a private balcony to soak in the magnificent views. Some of these Suites can connect to other staterooms, perfect for family or friends to spread out yet stay close.
Club Balcony Suite
These stylish Club Balcony Suites are located at the back of the ship and offer the ideal retreat for two guests. They include two lower beds that convert to a queen plus a balcony to marvel at the ever-changing views. Some can connect to other staterooms, perfect when travelling with family or friends.
Total Approx. Size: 24-27 m2Balcony Size: 4-4 m2
Forward-Facing Club Balcony Suite
These stylish Club Balcony Suites are forward-facing and offer the ideal retreat for two guests. They include two lower beds that convert to a queen plus a balcony to marvel at the ever-changing views. Some can connect to other staterooms, perfect when travelling with family or friends.
Due to potential high wind speeds at the front of the ship, this cabin features solid metal bulwarks (railings) and/or glass windscreens.
Total Approx. Size: 22-25 m2
Balcony Size: 6 m2
Sailaway Club Balcony Suite
A Sailaway Club Balcony Suite guarantees a Club Balcony Suite or better! Please note that the view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
Total Approx. Size: 22 m2Balcony Size: 6 m2
Aft-Facing Balcony
These stylish Balcony staterooms are ideal for up to four guests. They include two lower beds that convert to a queen, some with a double sofa bed, spacious bathroom and are located aft, so the view from your private balcony is stunning. Some can connect to other staterooms, perfect when travelling with family or friends.
Total Approx. Size: 26 m2Balcony Size: 9 m2
Family Balcony
These Balcony staterooms are perfect for the whole family. With room for up to four guests, they include two lower beds that convert to a queen, a double sofa bed, spacious bathroom plus a balcony to admire the sparkling waters and beautiful vistas together. Some can connect to other staterooms so you can spread out yet stay close.
Total Approx. Size: 21 m2Balcony Size: 4 m2
Balcony
See the world from your room. Floor-to-ceiling glass doors open to your own private balcony - and breathtaking views.
Total Approx. Size: 231 - 358 sq. ft
Balcony Size: 45 - 102 sq. ft
AMENITIES
- Private Balcony
- Sitting Area
- Room Service Available 24-hours
- Hot Breakfast Menu
- Continental Breakfast Menu
- Coffee Maker
Sail Away Balcony
A Sail Away Balcony stateroom guarantees a Balcony stateroom or better! Please note that the view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
Total Approx. Size: 21 m2Balcony Size: 4 m2
Solo Balcony
These spacious staterooms include a queen-size bed, sitting area and floor-to-ceiling glass doors that open onto a private balcony. Staterooms are priced exclusively for solo travelers and include access to the private Studio Lounge.
Total Approx. Size: 21 m2Balcony Size: 4 m2
Spa Balcony
Experience easy access to Norwegian Aura's spa & fitness facilities.
Family Oceanview
Perfect for families, these staterooms include two lower beds that convert to a queen, a double sofa bed to accommodate two more and a window offering beautiful views. Some also can connect to other staterooms for even more options.
Large Oceanview with Round Window
These spacious staterooms are perfect for two guests to stretch out and relax, featuring a window with beautiful views and two lower beds that convert to a queen. Some can connect to other staterooms, too.
Oceanview with Round Window
Enjoy the great views from your window and two lower beds that convert to a queen. Some of these comfortable staterooms can connect, so you can stay close yet spread out. Sleeps up to two.
Sailaway Oceanview
A Sailaway Oceanview stateroom guarantees an Oceanview stateroom or better! Your stateroom may be on any deck and assigned up to one day prior to embarkation.
Solo Oceanview
These staterooms feature a large round window and a queen-size bed. Staterooms are priced exclusively for solo travelers and include access to the private Studio Lounge.
Family Inside
An affordable family option, these staterooms offer many of the same amenities as an Oceanview and include two lower beds that convert to a queen and two Pullman beds.
Inside
These Inside Staterooms are the most affordable way to cruise. They include two lower beds that convert to a queen, perfect for two guests to rest and recharge.
Solo Inside
These staterooms include a queen-size bed and the same amenities as other inside staterooms. Staterooms are priced exclusively for solo travelers and include access to the private Studio Lounge.
Sailaway Inside
A Sailaway Inside stateroom guarantees an Inside stateroom or better! Your stateroom may be on any deck and assigned between time of booking up to one day prior to embarkation.
Solo Studio
Private keycard access complex comprised of staterooms specifically designed and priced for the solo traveller. Featuring a full-size bed and separate area for your bathroom in almost 95 square feet of living space. Includes access to the private Studio Lounge. No single supplement required.
Norwegian Aura Experiences
Infinity Beach
Located on either side of the ship on the enhanced Ocean Boulevard, Norwegian Aura's expanded Infinity Beach will make guests feel closer to the ocean than ever before! Soak in the ocean views and every breath-taking sight on the horizon. From getting your dose of Vitamin D in the infinity pool to simply unwinding and watching the world go by on a lush chaise bed, every moment is sure to indulge and inspire in this stunning seaside oasis.
Ocean Heights
A three-story complex with endless fun for everyone – from waterslides to a ropes course to a bar and more! Set to be the next frontier of relaxation and adventure at sea, this open-air complex offers the perfect balance of brand-new attractions with well-loved classics enjoyed by guests on current NCL ships. This ever-changing space transforms from a hub of family fun by day into a laid-back social setting as night falls.
The Haven Sundeck
This ultra-exclusive sundeck invites guests to a world of unrivalled serenity and ultimate relaxation. Whether you're taking a dip in the glamorous infinity pool, indulging in a state of calm in the sauna, or soaking your cares away in a hot tub, this tranquil haven provides the perfect escape for every whim. Access to Sundeck restricted to age 16+.
Norwegian Aura BAR & LOUNGES
Ocean Boulevard
Curated to cater to guests of all ages, this signature Prima Class outdoor promenade will boast new hot tubs and a vibrant bar for adults, a playground for toddlers, a dedicated kids’ alley for ages six to 10, and an exclusive hangout spot for teenagers to unwind and socialise.
Vibe Beach Club
The Vibe Beach Club, NCL’s adults-only oasis, is set to be elevated with 15% increase of size from her predecessors, complete with more sun loungers, day beds and infinity hot tubs. This adults-only retreat features panoramic ocean views, comfy loungers, an oversized hot tub, and exclusive perks like chilled towels and fruit skewers – creating a serene sanctuary to soak in the morning calm. Access requires a Pass or Cabana for two, available for your full cruise. Reserve early-space is limited.
Norwegian Aura DECK PLANS
Deck 21
- The Wave
- Aura Free Fall & Eclipse Racers
Deck 20
- Mini Golf
- The Rock Wall
Deck 19
- Aura Ropes Course
- Cabanas
- Horizon Park
- Infinity Loop
Deck 18
- The Bull's Eye Bar
- Aqua Slidecoaster
- Kids' Aqua Park
- Tee Time
- The Drop
- NCL Super Selfie
Deck 17
- The Haven Sundeck
- Infinity Hot Tubs
Deck 16
- The Haven Restaurant
- The Haven Lounge & Bar
- Infinity Pool
- The Haven Sundeck
- Mandara Spa & Salon
- The Haven 3-Bedroom Duplex Suite with Large Balcony
- Family Suite with Master Bedroom & Balcony
- Family Balcony
- Balcony
- Family Inside
- Inside
- Solo Inside
Deck 15
- The Haven Private Elevators
- The Haven Deluxe Owner's Suite with Large Balcony
- The Haven 3-Bedroom Duplex Suite with Large Balcony
- The Haven 2-Bedroom Family Villa with Large Balcony
- The Haven Penthouse with Balcony
- Family Suite with Master Bedroom & Balcony
- Family Balcony
- Balcony
- Family Inside
- Inside
Deck 14
- The Haven Private Elevators
- The Haven Premier Owner's Suite with Large Balcony
- The Haven 2-Bedroom Family Villa with Large Balcony
- The Haven Aft-Facing Penthouse with Master Bedroom & Large Balcony
- The Haven Penthouse with Balcony
- Family Suite with Master Bedroom & Balcony
- Family Balcony
- Balcony
- Family Inside
- Inside
- Solo Inside
Deck 13
- The Haven Deluxe Owner's Suite with Large Balcony
- The Haven 2-Bedroom Family Villa with Large Balcony
- The Haven Aft-Facing Penthouse with Master Bedroom & Large Balcony
- The Haven Penthouse with Balcony
- Family Suite with Master Bedroom & Balcony
- Forward-Facing Suite with Master Bedroom & Large Balcony
- Family Suite with Master Bedroom & Balcony
- Forward-Facing Club Balcony Suite with Large Balcony
- Forward-Facing Club Balcony Suite
- Family Balcony
- Balcony
- Family Inside
- Inside
- Solo Studio
Deck 12
- The Haven Aft-Facing Owner's Suite with Master Bedroom & Large Balcony
- The Haven Owner’s Suite with Large Balcony
- The Haven Aft-Facing Penthouse with Master Bedroom & Large Balcony
- The Haven Penthouse with Balcony
- Family Suite with Master Bedroom & Balcony
- Forward-Facing Suite with Master Bedroom & Large Balcony
- Forward-Facing Suite with Large Balcony
- Family Suite with Master Bedroom & Balcony
- Forward-Facing Club Balcony Suite with Large Balcony
- Forward-Facing Club Balcony Suite
- Family Balcony
- Balcony
- Solo Balcony
- Family Inside
- Inside
- Solo Inside
- Solo Studio
Deck 11
- The Haven Aft-Facing Penthouse with Large Balcony
- The Haven Aft-Facing Penthouse with Master Bedroom & Large Balcony
- Family Suite with Master Bedroom & Balcony
- Forward-Facing Suite with Master Bedroom & Large Balcony
- Family Suite with Master Bedroom & Balcony
- Forward-Facing Club Balcony Suite with Large Balcony
- Family Club Balcony Suite
- Club Balcony Suite
- Forward-Facing Club Balcony Suite
- Sailaway Club Balcony Suite
- Family Balcony
- Balcony
- Family Inside
- Inside
Deck 10
- The Haven Aft-Facing Owner's Suite with Master Bedroom & Large Balcony 4 90-92 48-49
- Family Suite with Master Bedroom & Balcony
- Forward-Facing Suite with Master Bedroom & Large Balcony
- Forward-Facing Suite with Large Balcony
- Family Suite with Master Bedroom & Balcony
- Forward-Facing Club Balcony Suite with Large Balcony
- Family Club Balcony Suite
- Club Balcony Suite
- Forward-Facing Club Balcony Suite
- Family Balcony
- Balcony
- Family Inside
- Inside
Deck 9
- Aft-Facing Suite with Large Balcony
- Family Suite with Master Bedroom & Balcony
- Forward-Facing Suite with Master Bedroom & Large Balcony
- Forward-Facing Suite with Large Balcony
- Family Suite with Master Bedroom & Balcony
- Forward-Facing Club Balcony Suite with Large Balcony
- Family Club Balcony Suite
- Club Balcony Suite
- Forward-Facing Club Balcony Suite
- Aft-Facing Balcony
- Family Balcony
- Balcony
- Sail Away Balcony
- Family Inside
- Inside
Deck 8
- Infinity Beach
- The Drop Landing Area
- Ocean Boluevard
- Oceanwalk
- Adventure Alley
- The Hangout
Deck 7
- The Haven Private Elevators
Deck 6
- The Haven Private Elevators
Deck 5
- Family Oceanview
- Large Oceanview with Round Window
- Oceanview with Round Window
- Solo Oceanview
- Sailaway Oceanview
- Inside
- Sailaway Inside
HEALTH & FITNESS
Norwegian Aura USEFUL INFORMATION
Free At Sea™
What's Included With Free At Sea™ Upgrade Package
Upgrade Charge:
- 2 Day Cruises upgrade from £99 per person
- 3-4 Day Cruises upgrade from £ 129 per person
- 5-6 Day Cruises upgrade from £ 199 per person
- 7-8 Day Cruises upgrade from £ 249 per person
- 9-10 Day Cruises upgrade from £ 309 per person
- 11-12 Day Cruises upgrade from £ 359 per person
- 13-14 Day Cruises upgrade from £ 409 per person
- 15-16 Day Cruises upgrade from £ 459 per person
- 17-18 Day Cruises upgrade from £ 519 per person
- 19-20 Day Cruises upgrade from £ 569 per person
- 21+ Day Cruises upgrade from £ 619 per person
Premium Beverage Package
Enjoy unlimited premium spirits, cocktails, wines, draft beer, juice and soft drinks with our new Free at Sea Beverage Package. Includes more premium beverage brands and variety than ever before, including over 100 cocktails to choose from!! New brands include Grey Goose, Casamigos, Woodford Reserve and more!
Speciality Dining Package
Savour amazing multi-course meals at our award-winning Speciality Restaurants, such as Cagney's Steakhouse or Le Bistro. Enjoy elevated dining experiences featuring globally inspired cuisine and exceptional service. Number of meals depends on the length of the cruise.
Wi-Fi Package
Now everyone in the stateroom can stay connected with more minutes and more speed with NCL's high-speed WiFi powered by Starlink!
Excursion Credits Package
Experience more at each port of call you visit with a $50 shore excursion credit per tour and stateroom
Fun For the Entire Family
Bring the kids along from £139pp on select sailings to enjoy your next family holiday! * 3rd and 4th guests pay taxes only
Alcohol & Beverage Policy
Alcohol Consumption Policy
Passengers must be 21 years of age or older to purchase or consume alcohol whilst in US sailings.
Parental consent is required for guests 18 to 20 to consume only beer and wine whilst vessels is in international waters. Authorisation will be given only when the accompanying parent completes the Young Adult Alcoholic Beverage Waiver form. This form can be obtained and completed at the Guest Services Desk upon embarkation of the vessel. In Alaska and Hawaii waters parental consent is NOT permitted for guests 18 to 20 years old.
Please note that with the exception of Wine and Champagne, all guests are prohibited from bringing alcohol on board our ships. If you purchase any alcohol at one of our ports-of-call or in our onboard shops, we will safely store your purchase(s) and either on the final night of the cruise or the morning of debarkation it will be available for pick up in a designated area.
China/Asia:
Do not serve or sell alcohol to guests under 21 years of age. Parental consent is NOT permitted for guests 18 to 20 whilst in China/ Asia waters.
Roundtrip Australian, European and New Zealand Itineraries:
Do not serve or sell alcohol to guests under 18 years of age. Parental consent is NOT required for guests 18 to 20 years old to purchase and consume alcoholic beverages.
Wine & Champagne Policy
Guests may bring bottles of wine and champagne on board. When bottles are brought on board and served or consumed in any restaurant, public room area or in their stateroom, a corkage fee will be charged according to bottle sizes noted below.
750 ml Bottle: $15.00 USD1,500 ml Magnum: $30.00 USD
Wine or champagne sent directly to the ship by travel agents, friends, family, etc. or from another retail source, are subject to the same fees. Box wines are not allowed on board.
Guests who purchase a beverage package, or who have a beverage package as part of More At Sea, will not be charged a corkage fee.
* Norwegian encourages the responsible use of alcohol and accordingly reserves the right to permanently or temporarily revoke the drinking privileges of any guest who violates Norwegian's Guest Code of Conduct or who is deemed a danger to himself, herself or others by vessel management. Continued abuse of alcohol whilst sailing and/or violation of Norwegian's alcohol policy may result in immediate disembarkation.
Non-Alcoholic Beverages Policy
Effective for sailings July 15, 2016 and beyond, guests are prohibited from bringing any beverages -- including liquor, beer and non-alcoholic drinks such as water, soda and juices -- on board either as carry-on or checked luggage, with the exception of purified or distilled water in factory-sealed containers for use in conjunction with medical devices or for the reconstitution of infant formula; and fully sealed and/or corked wine bottles for personal consumption onboard that is subject to screening and a corkage fee (for guests 21 years of age or older). Open beverages of any kind must be consumed or discarded at the security check-point, on embarkation day and at any port of call. This revised policy brings the company in line with other best practise travel security protocols and reduces the need for individual time consuming screening and package inspection of large volumes of beverages.
Smoking Policy
As the health and well-being of our guests and crew is of the utmost importance, indoor public areas, with the exception of the cigar lounges and the casino, throughout all our ships are smoke-free. Dedicated outdoor areas are assigned to smoking.
Indoor Areas
Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Cigarettes, pipe, electronic cigarettes and vapor smoking devices are not permitted in the cigar lounge. Cigar and pipe smoking on board Norwegian Sky, Norwegian Sun, Norwegian Star and Pride of America is permitted only in designated outdoor areas as there is no cigar lounge onboard.
Casino: Norwegian Bliss, Norwegian Joy and Norwegian Encore have a designated smoking room within the Casino. On all other ships, active Casino players may smoke cigarettes, electronic cigarettes and vapor smoking devices in the Casino during gaming hours. Cigar and pipe smoking is not permitted in the Casino.
Staterooms: Guests are not permitted to smoke cigarettes, cigars, pipe, electronic cigarettes and vapor devices in their staterooms or on their balconies. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages. Guests in the Garden Villas may smoke in their private garden and on their private sun decks.
Outdoor Areas
Smoking, including cigars, pipe, electronic cigarettes and vapor smoking devices, is not permitted in or near venues serving food, the jogging track, outdoor sporting venues, children's pool areas, Vibe Beach Club, Posh Beach Club or The Waterfront.
The Haven: On ships with The Haven complex, smoking is not permitted in The Haven courtyard area, but is permitted in The Haven Sun Deck area (forward) on Breakaway Class and Breakaway Plus Class.
Wi-Fi & Internet Access
We know how important it is to stay connected with loved ones, share your amazing moments, or simply keep up with your favourite online activities. That's why we offer two unlimited Wi-Fi packages designed to suit your needs whilst you enjoy your cruise. Experience the fastest internet at sea, powered by Starlink, ensuring reliable connectivity throughout your journey.
Medical Facilities
A physician and nurse are on each ship to provide medical care and services at customary charges. Commonly used medications are kept on board and may be prescribed by the ship's doctor.
Accessibility Assistance
Before and During Your Cruise
Norwegian Cruise Line has a dedicated team of experienced travel professionals specifically trained to assist guests with disabilities and special needs, before, during and even after your cruise.
The Access Desk
Within our Reservations Department, an exclusive team of experienced professionals operate to help facilitate your travel. After receiving your Accessibility & Medical Questionnaire, these specially trained in Norwegian Cruise Line's policies and procedures, will document your reservation with information concerning your service requests. These details will be communicated to our cruise staff who will take care of the accommodations and prepare for your holiday.
A member of the Access Desk will speak with you about each and every aspect of your cruise, from transportation to and from the vessel, your stateroom, shore excursions and any other expectation or need that you may have.
Onboard
Once you have boarded, you will be met by staff who will have all of the information that you conveyed to Norwegian Cruise Line either directly or through your travel professional. Staff will be available throughout your cruise to see to your needs. Norwegian Cruise Line has Access Officers who will be the primary point person working to make sure all your needs are met. Norwegian Cruise Line also has a centralised internal corporate resolution staff to assist the Access Officer, available by telephone 24 hours a day.
To get more information or request accessibility assistance on your upcoming cruise, fill out the Accessibility & Medical Questionnaire or contact us using the phone number at the bottom of this page.
Special Medical, Allergy and Diabetes Requirements
Guests with special medical diets and/or food allergies should contact the Access Desk to discuss Norwegian Cruise Line's policies and procedures concerning special diets and your specific allergies prior to your cruise. Because the vessels are supplied all over the world, it may be easier to meet your specific food allergy requirements in some countries, but very difficult in others. Special dietary requests should be submitted at least 45 days prior to sailing. Any requests inside 45 days cannot be guaranteed. We can arrange to have no sugar and low sodium meals for guests with those specific medical dietary restrictions upon request. Refrigerators are available upon request for storing insulin.
PLEASE NOTE:
- Due to government regulations, Norwegian Cruise Line is unable to store medication or perishable goods in areas outside the stateroom.
- Guests may bring shelf-stable, factory sealed, nonperishable snacks.
- Kosher Dining is not handled through the Access Desk.
Service Animals
Norwegian Cruise Line accepts service dogs that are trained to perform a specific task. A service dog may be needed for many different conditions, which would be acceptable under the American with Disabilities Act (ADA) guidelines.
In accordance with the ADA, Norwegian Cruise Line does NOT accept “Emotional Support” dogs as service dogs, they CANNOT sail.
Guests must provide copies of the dog’s current vaccination records that show all shots are up-to-date (including Rabies), as well as a USDA or International Health certificate
Guests are responsible for checking with all ports of call for any special requirements they may have. Guests are responsible for bringing all food, medication and life jacket for the dog
A relief box will be provided
All guests travelling with service animals must book at least two weeks in advance to allow enough time to check with each port of call and provide Norwegian Cruise Line with all required documentation.
*Please note, whilst we accept service dogs that are trained to perform a specific task onboard our ships, due to local restrictions and requirements, not all ports of call may allow you to go ashore.
*Please note, due to government requirements and restrictions, guests embarking or disembarking the ship in an Icelandic port are unable to fly into or out of Iceland with a service animal unless they fulfil certain quarantine conditions upon arrival to Iceland. If your itinerary includes a visit to an Icelandic port of call, not embarking or disembarking, you will be able to sail with your service animal but you will not be able to go ashore whilst in port.
Mobility Disabilities
For guests who cannot walk on their own, a wheelchair, scooter or walker may be the primary mobility assistance aid for getting on and off the ship. Norwegian Cruise Line has a limited supply of wheelchairs onboard. In order to accommodate our guests, Norwegian Cruise Line wheelchairs are reserved exclusively for embarkation and disembarkation situations. The limited supply of wheelchairs onboard are available for emergency rental arrangements and are on a first come first serve basis.
Wheelchair accessible staterooms are available on all our ships. We recommend you book well in advance as possible as availability is limited. Accessible staterooms offer wider door frames, roll in showers, shower benches, high-rise toilets and handrails in shower and toilet area.
Motorised wheelchairs and scooters are allowed in our accessible staterooms provided that they are powered by gel-cell batteries and the chargers must be adaptable to 110 volts. Should you choose a stateroom that has not been designated as accessible, you will need to bring a collapsible wheelchair, or if you have a motorised wheelchair or scooter, the width must not exceed 26 inches to enter the stateroom door. All scooters and wheelchairs MUST be stored in the stateroom. Due to the safety and escape way requirements established by SOLAS regulations, they cannot be stored in the hallways, stairways, or any other public area. Beach wheelchairs can be rented for use on Norwegian Cruise Line's private island.
Guests who require the regular use of a wheelchair/scooter or other mobility device are encouraged to bring their own or rent from our preferred vendor, Scootaround, if they are sailing from a U.S. port.
Please visit Scootaround’s website or call 1-888-441-7575. Scootaround’s team of trained professionals can review the different rental options available based on your accommodations and find the one that best suits your needs. As a preferred vendor, they have unique access to deliver your equipment on board Norwegian cruise ships.
Scootaround provides a wide range of cruise mobility rentals and accessibility solutions, including scooters, wheelchairs, powerchairs, and oxygen concentrators.
Amenities and Services include:
- A limited number of wheelchair accessible staterooms with grab bars in the bathrooms, raised beds, adjustable hanging rods in the closets, shower seats, extra wide doors for easy access
- Wheelchair rental available for use on the vessels
- All Norwegian Cruise Line ships have pool lifts
- All Norwegian Cruise Line ships have accessible restrooms in a variety of public spaces
- Accessible transportation to and from the vessel can be arranged in advance for all US destinations with 15 day advance notice provided to the Access Desk
- The Access Desk can provide specific and up to date information on the accessibility of shore excursions prior to your cruise
Assistance On & Off Ship
Guests requesting wheelchair assistance on and off the ship during embarkation / disembarkation, must be able to enter and exit the terminal without assistance.
Assistance onto the ship at embarkation
Norwegian Cruise Line crew cannot exit the terminal, therefore guests cannot be picked up at the drop-off area/curb. Guests must enter the terminal before they can be provided wheelchair assistance. Guests are taken to the check-in area and then up the ramp to board the ship, but cannot be taken all the way to their stateroom.
Assistance off the ship at disembarkation
Announcements will be made onboard to advise guests to meet at a specific location, where they will wait for crew members with wheelchairs, to arrive and assist them to the security/check-out area. Guests are dropped off at the check-out area. Guests will need to make their own way out of the terminal to the curb.
Ship Transfers and Shore Excursions Facilities
Ship Transfers & Tenders
Guests must be aware that certain vessel transfers, such as tendering and gangways, may not be fully accessible to wheelchairs or scooters at the time that they desire or that they cannot go ashore at all. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Guests may need to utilise steps or a stair case to access the tender and to re-board the ship. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times whilst at dock or whilst tendering.
Note: We are unable to provide assistance from the ship to tender and/or from tender to shore for guests with scooters and/or wheelchairs that weigh a combined 100 lbs. Guests tendering to Great Stirrup Cay may be exempt from this. Mobility devices must be able to fold in order to be accommodated onboard the tender.
Papeete, Fiji does not have ADA lifts or Medi-vans that can accommodate guests that are full-time wheelchair users, to and from the airport in addition to Shore Excursion transportation. If you are a full-time wheelchair user, please fill out the Accessibility & Medical questionnaire and be as detailed as possible so we can try to accommodate your needs.
Shore Excursions
Some shore excursion facilities may not be fully accessible to guests with mobility challenges. Although we endeavor to make sure that companies based in the United States provide accessible shore excursions, we cannot guarantee that all are able to provide facilities that are accessible to persons with disabilities. Moreover, shore excursions in foreign ports can present challenges to disabled guests. For detailed, up-to-date information on accessibility issues involving shore excursions, we recommend that you contact our Shore Excursion team experts at 0333 2412319 or visit our website.
Deaf or Low Hearing Guests
At Norwegian Cruise Line, we will attempt to provide our Deaf or Low Hearing guests with an enjoyable cruise, which means making every attempt to make the technology available to assist Deaf and Low Hearing guests during your Freestyle cruise experience. We strongly encourage Deaf or Low Hearing guests to contact the Access Desk prior to cruising so that your specific needs can be discussed prior to your cruise. Many different options are available prior to the cruise and needs vary from guest to guest.
Amenities and Services include:
- Embarkation day meeting with staff member who will see to your accessibility needs during the cruise
- The Sky, Sun and Pride of America have staterooms that are hard wired for Deaf and Low Hearing guests which includes a visual-tactile alert system to alert you if there is knocking at the door, telephone ringing, alarm ringing or smoke detection
- On those vessels where rooms have not been hardwired, a portable kit is available upon request in your stateroom that includes a visual-tactile alert system to alert you if there is knocking at the door, telephone ringing, alarm ringing or smoke detection
- Pagers are available upon request on all Norwegian Cruise Line vessels to alert Deaf or Low Hearing Guests to vessel announcements and a manual for same can be provided in advance
- Assistive listening devices are available on many vessels in the main theatre through the Guest Service Desk
- Closed-captioned televisions are available for your state room
- Closed-captioned movies are available on the 'New Movie Release' channel. A DVD player may be requested if a guest wishes to bring their own DVD movies from home
- Sign language interpreting services may be provided for Deaf guests if that is their primary means of communication. A request for sign language interpreting, only on sailings that depart from and/or return to a port in the United States, can be made with the Access Desk through the Accessibility & Medical Questionnaire, no later than 90 days prior to sailing. Requests are subject to a number of considerations, including but not limited to, the availability of interpreters and cabin space. A request for an interpreter with less than 90 days' notice may still be granted but cannot be guaranteed
- TTY Phones are available onboard all ships except Norwegian Spirit that use handy phones and text messaging. The guest can request that the phone in their room be replaced with a TTY phone and this will enable them to communicate with the Guest Services Desk staff by teletype
Cognitive, Intellectual and Developmental Disabilities
Guests with cognitive, intellectual and development disabilities such as autism, cerebral palsy, Down syndrome and Alzheimer's disease are encouraged to contact the Access Desk to discuss your cruise. Upon request, every effort will be made to meet your cruising special requirements, including boarding and disembarkation assistance.
Children with Disabilities
Sail & Sustain
At Norwegian Cruise Line Holdings, we are committed to driving a positive impact on society and the environment through our global sustainability program, Sail & Sustain. We visit approximately 700 destinations globally, allowing our guests to travel and explore the world, and our business is inextricably linked to the health of our communities and planet.
Caring for Nature
As stewards of the sea, cruise lines have a unique relationship with the natural world. From the shimmering blues of the open ocean to the spectacular beauty of coastal ecosystems, nature is not only the backdrop of the cruising experience — it’s at the heart of it. Caring for Nature is an essential part of our Company’s mission and culture. We are committed to doing our part to preserve our natural environment. By taking proactive steps to protect the natural world, we can help ensure that future generations will continue to experience the wonder of our planet’s most breathtaking destinations — just as we do today.
Empowering People and Strengthening our Communities
We support our team members, strengthen communities and protect our stakeholders as we sail safely around the globe. Our goal is to leave each place a little better than we found it.
Governance
We have a strong corporate governance system in place to provide high standards of transparency and accountability and strive to be a leader in ethics and responsible business practices.
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