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Norwegian Star

Recently refurbished as part of The Norwegian Edge programme, Norwegian Star brings freedom and flexibility to cruises spanning the Mediterranean, Northern Europe, South America, and Transatlantic. Onboard, Norwegian Star features a large delicious dining options, bars and lounges, a sprawling spa, an always-exciting casino with VIP area, plus tonnes of fun for kids of every age.

Norwegian Star Reintroduced

If you think you know Norwegian Star, think again. Recently refurbished as part of The Norwegian Edge programme, the ship underwent extensive enhancements to its staterooms, public spaces, restaurants, bars and lounges.

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Norwegian Star Ship Facts

  • Launch Year 2001
  • Upgrade Year 2018
  • Weight (ton) 91,740
  • Length (m) 294
  • Speed (kph) 25
  • Capacity 2,348
  • Crew 1,031

Norwegian Star ACCOMMODATION

  • All cabins
  • Interior
  • Oceanview
  • Balcony
  • Suite

3-Bedroom Garden Villa

Norwegian Star Garden Villas accommodate up to seven guests. With three bedrooms, each with a king- or queen-size bed and luxury bath and shower, you have plenty of space to revel in. Also includes a living room, dining room as well as a private garden with hot tub, outdoor dining area and terrace to enjoy the beautiful view. Plus they can connect together so your group can spread out in luxury. Includes butler and concierge service.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Deluxe Owner's Suite with Two Balconies

What's better than taking in the stunning views from one balcony? Enjoying them from two! These Deluxe Owner's Suites accommodate four guests and include a separate bedroom with king-size bed, luxury bath with whirlpool, guest bath, and a living and dining area. Plus you'll be pampered by butler and concierge service. They also can connect to a Balcony or Penthouse with Large Balcony.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Owner's Suite with Two Balconies

The Owner's Suites with Two Balconies are great for up to four guests. They include a living room, dining room and separate bedroom with king-size bed. Along with a mini-bar, luxury bath with whirlpool tub and an amazing double balcony. Plus they can connect to a Balcony or Penthouse with Large Balcony so you can spread out yet stay together. Includes butler and concierge service.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

2-Bedroom Deluxe Family Suite with Balcony

With enough room for up to six people, these Penthouses are perfect if you want to bring the whole family. Includes a living area, dining area, separate bedroom with queen-size bed as well as a separate children's bedroom and a large private balcony so you can all enjoy the amazing view. They also can connect to a Mini-Suite so your group can spread out in style. Includes butler and concierge service.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Deluxe Owner’s Suite

Enjoy the magnificent views from the expansive wall of windows of these Suites that include a king-size bed and additional bedding to accommodate up to a total of six guests, luxury bath with Jacuzzi, sitting and dining areas and the indulgence of butler and concierge service.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Penthouse with Balcony

Perfect for four guests, these Penthouses feature two lower beds that convert to a queen-size, double sofa bed, a sitting area that invites you to sit back and relax plus a private balcony to admire the ever-changing seascape. Enjoy being pampered by a butler and concierge too.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Forward-Facing Deluxe Penthouse with Large Balcony

Be the first to take in the spectacular views from the large, forward-facing balcony of these stylish Penthouses. Accommodates up to four guests and includes a queen-size bed, luxury bath with shower and bathtub, plus a comfortable living and dining area to relax in or enjoy a meal arranged by your butler.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Forward-Facing Penthouse with Large Balcony

Step out onto your large, forward-facing balcony and enjoy the fresh air and magnificent views. Back inside, these Penthouses feature a queen-size bed, luxury bath with shower and bathtub, and a living and dining area. Plus concierge and butler service to fulfil all your wishes. And some can connect to an Owner's Suite so you can sail in style with family or friends. Sleeps up to three.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Aft-Facing Penthouse with Large Balcony

You will have the perfect romantic getaway in these Penthouses that sleep up to three guests. Includes a bedroom with queen-size bed and luxury bath with shower and bathtub, in addition to the living area and dining area. Because these are aft-facing, they offer an amazing view from the large balcony. Includes butler and concierge service.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Aft-Facing Penthouse with Balcony

These stylish Penthouses include a bedroom with a queen-size bed, single sofa bed, luxury bath with a shower and bathtub, living and dining area, and unparalleled views from the aft-facing balcony. Plus you'll be spoilt with butler and concierge service.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Family Suite

Bring the whole gang because this suite sleeps up to six guests. It features two lower beds that convert to a queen-size bed, a sofa bed and some with additional bedding to sleep two more. Everyone can hang out in the sitting area and there is a luxury bath with shower. Butler and concierge included.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Club Balcony Suite

Norwegian Star Club Balcony Suites sleep up to four guests and feature two lower beds that convert into a queen-size bed plus additional bedding to sleep two more guests as well as a sitting area, luxury bath with shower and bathtub, and amazing views from the private balcony.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Sail Away Club Balcony Suite

A Sail Away Club Balcony Suite stateroom guarantees a Club Balcony Suite stateroom or better! Your stateroom may be on any deck and assigned up to one day prior to embarkation.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Aft-Facing Balcony

With room for up to three guests, these staterooms have two lower beds that convert into a queen-size bed and a single sofa bed to accommodate one more. Along with a sitting area, floor-to-ceiling glass doors and an aft-facing private balcony with a spectacular view.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Balcony

With room for up to three guests, Norwegian Star Balcony Staterooms have two lower beds that convert into a queen-size bed and some feature additional bedding to accommodate one more. Along with a sitting area, floor-to-ceiling glass doors and a private balcony with an amazing view. Plus some can connect so you can spread out yet stay together.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Solo Balcony

These spacious staterooms include a queen-size bed, sitting area and floor-to-ceiling glass doors that open onto a private balcony. Staterooms are priced exclusively for solo travelers.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Sail Away Balcony

A Sail Away Balcony stateroom guarantees a Balcony stateroom or better! Please note that the view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Family Oceanview

These Oceanview Staterooms are perfect for the family. They have room for up to four guests, with two lower beds that convert into a queen-size bed and additional bedding to accommodate two more. You'll also have a big picture window to enjoy the amazing view. Plus some can connect so you can spread out yet stay together.

  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Oceanview with Picture Window

With room for up to four guests, these staterooms come with two lower beds that convert into a queen-size bed and additional bedding to accommodate two more guests, as well as a big picture window offering a great view. Travelling with family or friends? Some of these staterooms can connect so you can stay close.

  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Oceanview

These Oceanview Staterooms have room for up to four guests, with two lower beds that convert into a queen-size bed and additional bedding to accommodate two more guests. You'll also have a porthole to enjoy an awesome view. Some also can connect so your group can spread out even more.

  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Obstructed Oceanview

These Oceanview Staterooms have a picture window or porthole with an obstructed view and can accommodate up to four guests and includes two lower beds that convert to a queen-size bed, one pullman and one pullout. Located mid-ship, they are close to all the action.

  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Solo Oceanview

These staterooms feature a large round window and a queen-size bed. Staterooms are priced exclusively for solo travelers.

  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Sail Away Oceanview

A Sailaway Oceanview stateroom guarantees an Oceanview stateroom or better! Please note that the view may be fully obstructed, partially obstructed, porthole or picture window. Your stateroom may be on any deck and assigned up to one day prior to embarkation.

  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Inside

These Inside Staterooms are the most affordable way for you to cruise. With room for up to four, you'll have two lower beds that convert into a queen-size bed and some with additional bedding to accommodate up to two more guests.

  • Interior Inside cabins are located within the interior of the ship, without any external windows.

Family Inside

These Inside Staterooms are the most affordable way for the whole family to cruise. With room for up to four, you'll have two lower beds that convert into a queen-size bed and additional bedding to accommodate up to two more guests. Plus you'll have access to all kinds of amenities, like room service and so much more.

  • Interior Inside cabins are located within the interior of the ship, without any external windows.

Solo Inside

These staterooms include a queen-size bed and the same amenities as other inside staterooms. Staterooms are priced exclusively for solo travelers.

  • Interior Inside cabins are located within the interior of the ship, without any external windows.

Sail Away Inside

A Sail Away Inside stateroom guarantees an Inside stateroom or better! Your stateroom may be on any deck and assigned between time of booking up to one day prior to embarkation.

  • Interior Inside cabins are located within the interior of the ship, without any external windows.

Norwegian Star ENDLESS DINING OPTIONS

Norwegian Star RESTAURANTS

Aqua

varies

complimentary

One of our two Main Restaurants serving a variety of culinary delights with a contemporary flair.

Cagney's Steakhouse

steakhouse

specialty

Premium cuts are the standard at our American steakhouse serving Certified Angus Beef®. Sip your favorite cocktail and don’t forget to order our famous Parmesan dusted truffle fries!

Price Per Person: À la carte

Garden Café

buffet

complimentary

Whatever you’re craving, chances are you will find it at the Garden Café. This complimentary, indoor buffet restaurant serves up breakfast, lunch and dinner

Ginza Asian Restaurant

asian

complimentary

Enjoy a complimentary Asian restaurant featuring freshly prepared noodles, delicious wok fried dishes, authentic soups and more.

La Cucina

italian

specialty

Buona Sera! Enjoy the finest ingredients at our vibrant Italian ristorante. Dine on Italian classics and indulge with a rich homemade Tiramisu. Your good evening just got better.

Price Per Person: À la carte

Le Bistro

french

specialty

Romance is in the air at our signature French restaurant. Elegant interiors, crisp white linens and attentive servers make this an intimate dining experience. By the end of your meal, you might just be proclaiming c'est magnifique!

Price Per Person: À la carte

Moderno Churrascaria

bbq

specialty

Looking for a unique experience? Our authentic Brazilian churrascaria is a must. Start with an impressive salad bar, but save plenty of room for our slow-roasted meats carved tableside by our Passadores.

Price Per Person: Cover Charge Applies.

O'Sheehan's Bar & Grill

international

complimentary

Dine on Irish pub classics whilst sipping your favourite draft beer, all in a casual atmosphere open 24 hours a day. There's no charge to dig into your favourite comfort foods such as Shepherd's Pie or Fish n' Chips or throw some darts whilst taking in a sports game.

Room Service

room

specialty

Available 24 hours a day, simply pick up the phone and order breakfast, lunch, dinner or late-night munchies. A room service fee may apply.

Price Per Person: Room Service Fee may apply.

Sushi

sushi

specialty

In the mood for sushi? Take a seat at this contemporary sushi bar for some traditional Japanese culinary bites.

Price Per Person: À la carte

Teppanyaki

japanese

specialty

The sizzles and surprises never cease at our authentic Japanese restaurant. Sit around a lively shared table as a skillful chef slices, chops and grills steak, chicken and seafood on a large steel grill right before your eyes.

Price Per Person: Cover Charge Applies

Topsiders Bar & Grill

casual

complimentary

Enjoy casual dining to suit every taste. From grilled burgers to hot dogs, come as you are and eat as you like after a night out or before your day begins. Location, Deck 12, Mid.

Versailles

italian

complimentary

Stunning in design with ocean views, this Main Restaurant offers traditional cuisine to please every palate.

NON STOP Experiences

Experiences at a Glance

From exclusive evening entertainment to slow and rejuvenating spa days, you’ll discover unlimited things to do in your downtime while cruising! Here’s a quick glance at our favourite experiences onboard Norwegian Star

Norwegian Star Experiences

Effy Jewellery

Effy Hematian has been designing and manufacturing fine jewellery in the heart of New York's Diamond District since 1979. Meticulous gemstones and materials, combined with uncompromising attention to quality and details, have made Effy one of the most celebrated and desired jewellery brands in the world today. Effy is celebrating 40 years of American craftsmanship, now available to you tax and duty-free onboard. Effy is pleased to offer a Lifetime Warranty on all pieces.

Paradis

Experience this mysterious, urban, chic yet bohemian show that was inspired by the Parisian culture. A glimpse into an unknown club in Paris, where the up and coming mix with the rich and elite. A visual feast that will delight and entice all of your senses.

Park West Gallery

Take home something you'll never forget! Our impressive onboard art gallery has everything from contemporary to classics-Peter Max to Picasso-giving you access to an unparalleled collection of fine art. Looking for a little excitement? Try attending our live art auctions where you can raise a glass with our Art Team as the bidding gets fast and furious. Plus, everyone who visits our gallery gets a free work of art!

Professional Portraits

Take advantage of this time together while onboard to create beautiful photographs that will last a lifetime. Our professional photographers set up studios in the atrium and around the ship each night so you can have a variety of images to choose from. Relax, have fun and build your digital portfolio - it's always free to try! Visit the Photo Gallery to learn more, view your photos and enjoy great deals on photography packages, frames, wall art, 3D Crystals, binoculars, mobile accessories and more!

Stardust Theatre

It's showtime! And we've got a really big show for you. Enjoy Broadway and Vegas-style shows with cocktails before or after dinner in a traditional European opera house style auditorium reaching up three decks.

The Library

You'll find a well-stocked selection of things to read with all the elegant trimmings a good library deserves.

The Photo Gallery

We have everything you need, to capture it all: Binoculars, Camera/Phone Accessories, Professional Portraits, Souvenir, Photography, Photo Books, Wall Art, 3D Photo Crystals, Souvenir Frames, Collectable Photo Accessories & more!

The Tides

Conveniently located in the Atrium, Tides offers the very best deals of the cruise, including one day specials across a variety of brands with savings of up to 70% off US prices! Make sure you check the Freestyle Daily for days and times for our daily special offers!

What The World Needs Now

What The World Needs Now - The Music of Burt Bacharach celebrates the song-writing legend, Burt Bacharach. In the 1960's, he turned popular music on its head with his unique style. He broke musical boundaries as he composed some of the most recognisable melodies ever created. The Production Cast and Show Band Orchestra takes you on an elegant musical journey with vibrant dance numbers and beautiful heart felt songs about love and loss.

RELAX AND UNWIND

A Drink for Every Mood

Watch the world go by with a drink in hand. The wide selection of bars and lounges on board Norwegian Star ensures that there’s always a perfect drink for every frame of mind…

Norwegian Star BAR & LOUNGES

Atrium Café & Bar

If you are a people watcher then this is the place to be, whether you want a frothy cappuccino or a vanilla latte.

Bliss Ultra Lounge

The electrifying aura of this hip, high-energy ultra lounge literally surrounds you. High-voltage tunes make everyone want to get their groove on and custom loungers are the perfect spot to cap off the evening with a cocktail.

Gatsby's Champagne Bar

Known for a premium selection of champagne and vodka, caviar, Paté, and Foie Gras. The cool sophistication and charm of this establishment makes it an ideal venue for an intimate cocktail party or an evening of intrigue and fun.

Proof Whiskey Bar

Familiar, like your favourite neighbourhood bar. Mysterious, like a photograph from a historical era that stirs your soul. Foolproof-offering both handcrafted cocktails and classic libations, for those that stick to the standards. So whether you like to keep it neat or shake things up, our knowledgeable mixologists always serve it proper, just the way you like it.

Sky High Bar

Pull up a stool at this casual outdoor bar and enjoy your favourite frozen drink.

Spice H20

Spice H20 is an adult-only escape. By day, you can sip cold cocktails from your reclined lounge chair. By night, it's a whole different beat. Let loose and dance beneath the stars.

Star Club Casino Bar

We've designed our casinos with comfort in mind so that you can relax and unwind while playing the most popular slots and your favourite table games. Whatever you play, get ready to ride a winning streak!

Star Casino Bar

This could be your lucky night. Try your hand at one of our many slot machines. Or play, Blackjack, Roulette, Craps and Let It Ride (TM) and enjoy a full service bar. For a detailed list of slots and games offered, please visit the game types page in the Norwegian Casinos At Sea (TM) section.

Sugarcane Mojito Bar

Freshly muddled just the way you like, enjoy a refreshing mojito with friends - day or night.

Norwegian Star DECK PLANS

Deck 10

  • Deluxe Owner's Suite with Two Balconies
  • Forward-Facing Deluxe Penthouse with Large Balcony
  • Forward-Facing Penthouse with Large Balcony
  • Aft-Facing Penthouse with Large Balcony
  • Aft-Facing Balcony Stateroom
  • Balcony Stateroom
  • Sail Away Balcony Stateroom
  • Inside Stateroom
  • Sail Away Inside Stateroom

Deck 11

  • Mandara Spa
  • Spa Thermal Suite
  • 2-Bedroom Deluxe Family Suite with Balcony
  • Club Balcony Suite
  • Sail Away Club Balcony Suite
  • Balcony Stateroom
  • Family Inside Stateroom
  • Inside Stateroom
  • Sail Away Inside Stateroom

Deck 12

  • Garden Cafe
  • Topsiders Bar & Grill
  • Barong Fitness Centre
  • Hot Tubs (6)
  • Spice H2O
  • Pulse Fitness Centre
  • The Boardroom & Meeting Rooms
  • The Library
  • The Oasis Pool
  • Video Zone Arcade
  • Entourage Teen Club
  • Deluxe Owner's Suite
  • Penthouse with Balcony
  • Family Suite
  • Family Inside Stateroom
  • Sail Away Inside Stateroom

Deck 13

  • Cagney's Steak House
  • Moderno Churrascaria
  • Sugarcane Mojito Bar
  • Jogging/Walking Track
  • Golf Driving Nets
  • Splash Academy
  • Sports Deck 
  • Sun Deck

Deck 14

  • Sky High Bar
  • Basketball/Volleyball Court
  • 3 Bedroom Garden Villa

Deck 4

  • Oceanview
  • Sail Away Oceanview
  • Inside
  • Sail Away Inside

Deck 5

  • Stardust Theatre
  • Oceanview with Picture Window Stateroom
  • Oceanview Stateroom
  • Sail Away Oceanview Stateroom
  • Inside Stateroom
  • Sail Away Inside Stateroom

Deck 6

  • Aqua Dining Room
  • La Cucina Restaurant
  • Le Bistro French Restaurant
  • Versailles Main Dining Room
  • Gatsby's Champagne Bar
  • Star Casino Bar
  • Star Casino
  • Stardust Theatre
  • Wine Cellar
  • Oceanview with Picture Window Stateroom
  • Art Gallery

Deck 7

  • Ginza
  • Atrium Café
  • Sushi
  • Teppanyaki
  • Atrium Café & Bar
  • Bliss Ultra Lounge
  • Proof Whiskey Bar
  • Professional Portraits
  • Stardust Theatre
  • Effy Jewellery
  • The Photo Gallery
  • The Tides
  • Tradewinds
  • The Promenade
  • Grand Atrium
  • Guest Services
  • Shore Excursions
  • Gift Shop

Deck 8

  • O'Sheehan's Bar & Grill
  • Aft-Facing Penthouse with Large Balcony
  • Aft-Facing Penthouse with Balcony
  • Aft-Facing Balcony Stateroom
  • Balcony Stateroom
  • Sail Away Balcony Stateroom
  • Family Oceanview Stateroom
  • Obstructed Oceanview Stateroom
  • Sail Away Oceanview Stateroom
  • Inside Stateroom
  • Sail Away Inside Stateroom

Deck 9

  • Internet Café
  • Owner's Suite with Two Balconies
  • Forward-Facing Penthouse with Large Balcony
  • Aft-Facing Penthouse with Balcony
  • Aft-Facing Balcony Stateroom
  • Balcony Stateroom
  • Sail Away Balcony Stateroom
  • Inside Stateroom
  • Sail Away Inside Stateroom

HEALTH & FITNESS

Feel free to follow your spirit, whether that takes you to a superb fitness centre, a sun lounger by the pool or to the serenity of a luxurious spa. Get the adrenaline soaring by conquering the climbing wall or ropes course high above the ocean. Flex your muscles on the sports court or treat yourself to something special in the boutiques. Catch a fun, informal lecture. Take the plunge in the Aqua Park. 

Norwegian Star USEFUL INFORMATION

Accessibility

Norwegian believes that the fun and excitement of Freestyle cruising should be able to be enjoyed by everyone. That's why we are committed to providing all of our guests the freedom of choice to cruise your way. In order to assist you with any special requirements you may have, Norwegian has a seasoned group of cruise professionals who are specifically trained to meet your needs through our dedicated toll free number for accessible travel 01 541 0297). Norwegian's team of Access Coordinators at the Access Desk have experience in furthering Norwegian's mission to provide a safe and accessible cruise experience for all guests with special requirements to the extent that is feasible. The Access Desk Coordinators will discuss with you your needs and expectations for your cruising experience. You or your travel agent will be contacted so that we can try to meet your needs prior to your cruise as soon as we receive your Special Accommodation Requirements Information form available from our Access Desk. In order to make your cruise experience as enjoyable as possible and so that we can try to meet your specific needs, call 01 541 0297 (voice), fax (305) 468-2171, send an email to accessdesk@ncl.com or have your travel agent contact us.

Age Restrictions

All requirements stated below apply at the time of embarkation. Infants sailing on board a Norwegian Cruise Line vessel must be at least six months of age. However, for voyages that have three or more consecutive days at sea, the infant must be at least 12 months old.

When on board, a minor is defined as an individual under 18 years of age at the time of embarkation. A young adult is defined as an individual between the ages of 18 and 20. Please note that this does not relate to child pricing, where the age is 2-17 years old.

Company policy states that on itineraries that include a port in the United States of America, Canada or China guests under 21 years of age must be accompanied in the same, connecting, or side by side stateroom by a guest who is 21 years of age or older at the time of embarkation (staterooms opposite of each other are not applicable under this policy). For all other cruises this regulation applies to all guests under 18 years of age with the exception of guests who are citizens of the United States of America, Canada or China. For guests under the age of 18 travelling with an accompanying adult, who is not the minor’s parent or legal guardian, a Parent/Guardian Release Form (available here: www.ncl.eu/ParentGuardianForm) that authorises the minor’s travel and further authorises medical treatment in case of an emergency must be given to a Norwegian Cruise Line representative at the pier during check-in. Failure to present the completed form at embarkation may result in boarding being denied, with no refund provided.

On cruises that include a Canadian port, guests under 18 travelling with a single parent have to provide a letter of approval (preferably notarised) from the parent not travelling. Note: Two people under the age of 21 may travel together in the same stateroom if they are a married couple and provide proof of marriage to a Norwegian Cruise Line representative at the pier before embarkation.

Children under 16 years of age are not allowed to enter the fitness centre. The minimum age for use of the Casino and the Thermal Spa (sauna, steam room, hot tubs) is 18. Some bars and lounges on board Norwegian Epic and Breakaway (Plus)-Class ships, for example Spice H2O, are adult only (18 and over). Lifeguards monitor the family pools during scheduled pool hours. However it is strongly recommended that all children under 12 have adult supervision at all times. The safety of all children (up to the age of 18) is the responsibility of their parent(s) or other accompanying adult(s) irrespective of whether a lifeguard is on duty.

For safety reasons children must not be left unattended on board when their parents or other accompanying adults go ashore.

Alcohol and Beverage Policy

On itineraries that include a port in the United States of America, Canada or China, guests must be 21 years of age or older to purchase or consume (terms and conditions may vary on alcoholic beverage packages, please check at the time of booking). Alcoholic beverages as part of Premium All Inclusive are only included for guests of 21 years of age and older. On all other itineraries this regulation applies to guests aged 18 or above with the exception of guests who are citizens of the United States of America, Canada or China. On cruises that include a port in the United States of America, Canada or China but with the exception of Alaska and Hawaii itineraries, Norwegian Cruise Line permits young adults between 18 and 20 years of age to purchase and personally consume wine and beer only whilst on board and with the consent of an accompanying parent. Authorisation will be given only when the accompanying parent completes the Young Adult Alcoholic Beverage Waiver form. This form can be obtained and completed at the Guest Services Desk on embarkation.

Disabled Facilites

We welcome guests with special needs. The information you are provided with about your holiday (which may be on our website, in our brochures or elsewhere) before you make your booking will include a general indication of the suitability of the holiday for someone with reduced mobility. However, reduced mobility of course means different things to different individuals as we fully appreciate that individual capabilities, restrictions and requirements will vary considerably. If you suffer from reduced mobility or any medical condition or disability which may affect your holiday, please give us full details before booking so that we can provide you with precise information as to the suitability of the holiday taking into account your specific needs. Guests who have significant mobility impairments should travel with someone who will take responsibility for any assistance needed during the cruise and in the event of an emergency. Any assistance provided by Norwegian Cruise Line, its team members or service providers does not form part of the contracted services unless agreed differently in writing or where required by legal regulations (for example, in accordance with EU regulation 1107/2006 dated 5 July 2006 on the rights of disabled persons and persons with reduced mobility when travelling by air and EU regulation 1177/2010 dated 24 November 2010 concerning the rights of passengers when travelling by sea). Any special requirements which we have accepted will be specifically confirmed as accepted on your confirmation invoice. Unless and until specifically confirmed as accepted, all special requests and requirements are subject to availability and do not form part of the contracted services.

We have a limited number of staterooms per ship that are wheelchair accessible with grab rails in the bathrooms, lower sinks and toilets, shower seats, raised beds, adjustable hanging rods in wardrobes, tilting mirrors and extra wide doors for easy access.

If you do use a wheelchair, you must bring your own and it must be collapsible. If you do not wish to bring your own wheelchair on board, please contact our U.S.-based supplier Scooteround on 001 (888) 441 7575 to arrange delivery of one to the ship. All wheelchairs and scooters must be stored in your stateroom; they cannot be left in the hallway or any other public area. To ensure the safety of our guests and crew, wheelchairs may not be used to transfer from the ship to a tender. Guests in wheelchairs may consequently not be able to participate in certain activities or shore excursions in tender ports. Norwegian Cruise Line can only accept certain types of wheelchairs on board. Please see www.ncl.eu/about/accessible-cruising for further information. All guests who require medical equipment to be brought on board must advise Norwegian Cruise Line before sailing. Failure to do so may result in equipment not being cleared before departure.

For hearing-/ vision-impaired guests, we have a limited number of staterooms with vibrating alarm clocks and a flashing light system alerting guests to fire alarms. For the vision-impaired, we allow registered guide dogs on all Norwegian Cruise Line ships (airline and international quarantine restrictions may apply and should be checked before booking your cruise).

Guests who need oxygen or require oxygen therapy are welcome on all Norwegian Cruise Line ships; however, you must supply your own oxygen. U.S.-based Special Needs at Sea is the only company allowed to deliver and supply oxygen to Norwegian Cruise Line ships. Let us know at the time of booking that you'll be bringing oxygen on board, then contact Special Needs at Sea at 001 954 585 0575 to arrange delivery to the ship.

Any physical challenge or medical condition that requires special treatment or attention must be reported to Norwegian Cruise Line at the time of booking. For certain conditions we ask for medical declaration and liability forms. Due to unpredictable circumstances at sea, Norwegian Cruise Line must reserve the right to refuse or revoke passage to anyone who, based upon objective standards, is in a physical or mental condition that jeopardises the safe operation of the vessel, who poses a direct threat to the health or safety of others or who may require care beyond that which Norwegian Cruise Line can provide.

For guests with diabetes, refrigerators suitable for storing insulin are available in all staterooms except Studios (category T1 and T8).

If you are on a low calorie diet, breakfast, lunch and dinner menus feature low calorie, haute cuisine dishes. Sugar-free and fat-free desserts are also available. Gluten-free, lactose-free, sodium-free, Kosher and dairy-free diets can also be catered for and must be requested at least two months before your cruise. For further information see www.ncl.eu.

Fuel & Energy Efficiency

Climate change is one of the defining issues of our time. How governments, organisations and individuals choose to respond to it will have lasting effects for not only our lifetime, but future generations. Knowing this, we believe it is our obligation as leaders in the cruise industry to do our part and help mitigate actions that may influence changes to our climate on a large scale. We are always focused on continuous improvement and are ready to explore new opportunities as our fleet grows.

Emission Abatement

One innovative technology our ships use to decrease exhaust emissions is the Exhaust Gas Cleaning System (EGCS). This technology reduces the amount of sulphur oxide and particulate matter emitted from the ship by cleaning, or scrubbing, the emissions before being released from the stack. Ships equipped with this technology are able to reduce SOx emissions by up to 99 percent. As of December 2020, the following ships have been equipped with this technology: Norwegian Bliss, Norwegian Encore, Norwegian Epic, Norwegian Escape, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Joy, Norwegian Pearl, Norwegian Sun and Pride of America.

Whilst in port, our cruise ships continue to generate their own power, providing heat, air conditioning, lighting and hot water for guests and crew, similar to a hotel.

A small number of ports around the world have installed infrastructure for cruise ships to connect to the onshore electrical power grid to supply much of the power needed when the ship is docked. This is known as Cold-Ironing, which can reduce emissions from a ship whilst docked. Out of the 450-plus ports we visit, less than 1% are equipped with this technology. As of December 2020, Norwegian Bliss, Norwegian Encore, Norwegian Epic, Norwegian Jewel, Norwegian Joy and Norwegian Star are equipped with cold-ironing capabilities.

Energy Savings

Data is collected from all our ships to track the largest energy consumers on board and to assist in establishing Key Performance Indicators to identify where energy efficiency improvements can be made. Our goal is to focus on the large energy consumers and explore solutions to optimise operations and lower consumption.

Shipboard Energy Efficiency Management Plan (SEEMP)

The SEEMP is a ship-specific plan that focuses on improving energy efficiency. We do so through improving voyage planning, speed optimisation or operating engines on their most economic loads, optimisation of the air conditioning system and improving our ships' hydrodynamic capabilities by upgrading the propulsion systems with more efficient propellers. Onboard energy management meetings are also held quarterly to discuss energy conservation projects, tracking energy efficiency initiatives and future projects.

One of the most successful programmes implemented on our ships is Wasted Heat Recovery (WHR). This process works by recovering heat from the engines and transferring it to freshwater piping, which allows us to utilise a free source of energy for improving water production and saving fuel.

Medical Facilities

A physician and nurse are on each ship to provide medical care and services at customary charges. Commonly used medications are kept on board and may be prescribed by the ship's doctor.

Packing Tips / Dress Code

When it comes to what to wear, you can go resort casual or get decked-out and look your best - it's your call. Feel Free to wear what you like. We even have special "Dress-Up or Not Night." It's the perfect opportunity to get your portrait taken with your family, that special someone or even with the ship's Captain.

Cruise Casual: the Freedom of Freestyle Cruising

Dress cruise casual anytime during the day, in the buffet and in most speciality restaurants. For women, it includes summer and casual dresses, skirts, regular or capri pants, shorts, jeans and tops. Khakis, jeans, shorts and casual shirts are fine for men. Swimwear is acceptable at the buffet and outdoor restaurant, but a shirt or a cover-up and footwear are required.

Be sure to pack a sweater - the air conditioning can be chilly. Kids 12 and under are welcome to wear nice shorts in all our restaurants.

Please Note: We want you to be comfortable, but tank tops for men, flip flops, baseball caps, visors and jeans that are overly faded, with holes or tears and worn below the hips are not permitted in main dining rooms or speciality restaurants.

All Decked-out: Smart Casual

Dress smart casual in our more formal dining room or in our more upscale speciality restaurants. For women, it includes slacks or jeans, dresses, skirts and tops. For men, it's jeans or slacks with a collared shirt and closed-toed shoes. Kids 12 and under are welcome to wear nice shorts in all our restaurants.

Ready for Adventure: Shore Excursions

Think about the shore excursions you'll be taking and pack accordingly, including comfy walking shoes. For kids and adults it's good to pack a pair of closed-toed shoes. You can check within the specific shore excursion for more information.

Special Events: Theme Nights and Parties

Our newest event, Norwegian's Night Out, is the perfect opportunity to get dressed up for an evening of cocktails, fine dining and great entertainment. You may also want to pack an all-white ensemble for our iconic White Hot Party.

Sail & Sustain - Our Commitment

We remain committed to preserving our oceans and protecting the environment, people, and communities that are vital to each and every Norwegian Cruise Line voyage. Our commitment extends far beyond our ships, transforming how we operate on a day-to-day basis by injecting sustainability into all aspects of our approach. Without this, we'd be unable to offer the unrivalled guest experience that defines a Norwegian Cruise.

We understand that protecting our environment and our oceans is not only vital to our industry but also to our planet. Our Safety, Security, Health and Environmental Protection policy establishes our commitment to conduct our operations safely, securely and with sensitivity to the environment around us. Preserving our oceans and protecting our environment is one of our core company values that we strive to meet through our daily goals:

  • Prevent accidents and incidents involving pollution of the environment
  • Reduce the environmental impact of our operations
  • Dispose of rubbish and materials in accordance with national and international rules and regulations
  • Recycle and reuse materials
  • Continually improve our ISO 14001 certification objectives and targets

Across our fleet, we have implemented many of the most innovative environmental policies and technologies in the cruise industry. As such, we meet or exceed all international, national, state and local port regulations, including those set by MARPOL, the U.S. Coast Guard (USCG) and the U.S. Environmental Protection Agency (EPA). We are also accredited to the international ISO 14001 standard for Environmental Management Systems. This achievement recognises that we utilise a core set of standards for an effective environmental management system that reduces our environmental impact and increases our operating efficiency.

Service Charges

We are confident that you will enjoy your Freestyle Cruising experience and that our entire crew will provide you with the standard of service for which we are known. A discretionary service charge will be automatically added per guest per day (for guests three years and older) to your shipboard account for all staterooms: all ships US$ 16 per guest per day (for guests 3 years and older) for Studios, Inside, Oceanview and Balcony Staterooms. For Club Balcony Suites, the service charge will be US$ 18 per guest per day (for guests 3 years and older) and for Suites and The Haven Suites as well as the Concierge staterooms, the service charge will be US$ 20 per guest per day (for guests 3 years and older). This charge will be shared amongst those staff members, including the restaurant staff, stateroom stewards and other behind-the scenes staff who provide services that enhance your overall cruise experience.

These service charges can be paid in advance of your cruise. If you have any concerns about the service you receive during your cruise, please let our on-board Guest Services Desk staff know right away, so we can address any issues in a timely manner. In the unlikely event that we can't resolve your issue, you can have the service charge adjusted on board. Where your service charge has been pre-paid before departure, refunds are not available on board and you must apply for a refund, if applicable, after you return home by writing to our Guest Relations department.

Certain staff positions (e.g., concierge, butler, youth programme staff and beverage service) provide service on an individual basis to only some guests and do not benefit from the overall service charge. We encourage those guests to acknowledge good service from these staff members with appropriate gratuities.

Additionally, there is a 20% gratuity and spa service charge added for all spa and salon services, as well as a 20% gratuity and beverage service charge added for all beverage purchases and a 20% gratuity and speciality service charge added to all speciality restaurant dining and entertainment based dining e.g. Cirque Dreams® and Dinner (does not apply to Free at Sea dining and drinks packages).

Services

Beauty parlour and spa services include hair styling, manicures, pedicures, facials and massages in our Mandara Spa Salon. Gift shops feature duty-free shopping, with fine jewellery, perfumes, clothing, cosmetics and limited drug store items. Laundry & dry-cleaning services. Internet Café. Art auctions. Photographs taken throughout the cruise.

Smoking Policy

As the health and well-being of our guests and crew is of the utmost importance, indoor public areas, with the exception of the cigar lounges and the casino, throughout all our ships are smoke-free. Dedicated outdoor areas are assigned to smoking.

Indoor Areas

Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Cigarettes, pipe, electronic cigarettes and vapour smoking devices are not permitted in the cigar lounge. Cigar and pipe smoking on board Norwegian Sky, Norwegian Sun, Norwegian Star and Pride of America is permitted only in designated outdoor areas as there is no cigar lounge onboard.

Casino: Norwegian Bliss, Norwegian Joy and Norwegian Encore have a designated smoking room within the Casino. On all other ships, active Casino players may smoke cigarettes, electronic cigarettes and vapour smoking devices in the Casino during gaming hours. Cigar and pipe smoking is not permitted in the Casino.

Staterooms: Guests are not permitted to smoke cigarettes, cigars, pipe, electronic cigarettes and vapour devices in their staterooms or on their balconies. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages. Guests in the Garden Villas may smoke in their private garden and on their private sun decks.

Outdoor Areas

Smoking, including cigars, pipe, electronic cigarettes and vapour smoking devices, is not permitted in or near venues serving food, the jogging track, outdoor sporting venues, children's pool areas, Vibe Beach Club, Posh Beach Club or The Waterfront.

The Haven: On ships with The Haven complex, smoking is not permitted in The Haven courtyard area, but is permitted in The Haven Sun Deck area (forward) on Breakaway Class and Breakaway Plus Class.

On Breakaway and Breakaway Plus Class ships and Norwegian Epic:

On Norwegian Breakaway, Norwegian Getaway and Norwegian Epic, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 15 mid-ship, port side (limited area) and Spice H2O, starboard side.

On Norwegian Escape, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 16 mid-ship, port side (limited area) and Spice H2O, starboard side.

On Norwegian Bliss and Norwegian Joy, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted at Spice H2O, starboard side.

On Norwegian Encore, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted in the Smoking Room on Deck 8, portside.

On Jewel and Star Class ships and Norwegian Spirit:

The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 13 forward port side.

On Norwegian Sky and Norwegian Sun:

The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 12 forward by the entire bar. During inclement weather, deck 11 forward port side by the towel station is the temporary alternative location.

On Pride of America:

The designated smoking area for cigarettes, cigars, pipe, electronic cigarettes and vapour smoking devices are permitted at Waikiki bar on deck 13 aft.

Special Dietary Requirements

If you have any food allergy or a dietary requirement that requires Kosher meals or gluten-free food product, please advise a Norwegian Reservations Agent, or your Travel Agent at the time of booking. Obtaining the product for many of these requests requires 30-days notice prior to sailing, and we want to ensure that we are able to fulfil your request. We cannot guarantee Kosher Meal requests made within 30 days of sail date. For the protection of all of our guests, it is not permissible to bring aboard any food items that would require preparation by the ship's staff, or food items that would require cold storage in our kitchen facilities.

Waste Mitigation

Our ships call on sensitive areas of the world, and we strive to lead by example as we strive to continue to be effective stewards. Norwegian enforces a zero-tolerance policy for any items thrown overboard. If an environmental incident is observed, guests, crew and shoreside employees are encouraged to use our environmental hotline.

Proper implementation of a progressive waste management programme lessens the environmental impact of our operations, reduces pollution, promotes diversion of material from landfills, conserves natural resources, saves energy and lowers ship fuel use. Waste is reduced through reusing and recycling, with clear benchmarks serving as our measurement for waste minimisation.

Over the past decade, as the availability of recycling programmes and options has increased, we have taken advantage of these programmes wherever possible. One example is when Norwegian partnered with Waste Management in 2010 to develop an industry-first Live Load offload operation. This partnership reduces offload time of waste, truck on-site time, port congestion, transportation costs and the use of pier-side containers. Our ships that used the Live Load model in 2017 were able to conserve the following:

Norwegian Employees Working To Mitigate Waste

  • Both shoreside and shipboard employees have been involved in food and clothing drives
  • Our shoreside employees and various crew members participate in beach clean-ups and community clean-ups throughout the year
  • During ship refurbishment, options to recycle and donate both technical equipment and hotel furniture are always explored

Water Conservation & Management

Onboard Production

Onboard our vessels, water is primarily used by our guests and crew in their staterooms for showers, bathtubs and sinks but is also used for galleys, laundry, pools, whirlpools, spas and cleaning public spaces. We have focused our efforts on increasing water production on board with sophisticated plants that use seawater as the source, which reduces the need for the bunkering of fresh water. This is particularly important in countries where fresh water is limited and best reserved for local communities.

  • Reverse Osmosis (RO) produces fresh and technical water from seawater using high-pressure pumps and sophisticated water filters and treatment components.
  • Evaporators produce fresh water from seawater utilising heat sources such as Exhaust Gas Boilers, Oil Fired Boilers or Wasted Heat recovered from the main engine high-temperature cooling system.
  • Bunkered Water is potable water acquired in port for use on board.

Wastewater Treatment Systems

To treat wastewater onboard, all Norwegian Cruise Line's ships are equipped with Advanced Wastewater Purification systems (AWPs). Wastewater is run through these systems and treated prior to discharge, resulting in effluent that meets or exceeds international regulations and many municipal wastewater facility standards. Our newest ships are equipped with the leading AWP technology that meets the stringent Baltic Standards. Every ship's wastewater is tested quarterly by a third-party, and our environmental officers also conduct weekly water quality tests to ensure we continue to meet all standards.

Bilge Water

Wastewater collected in machinery and engine spaces is known as bilge water. Collected bilge water is held in storage tanks and can only be discharged after meeting international, national and company regulations. To ensure compliance, all ships are equipped with an automatic stopping device and an oil content metre, which work to confirm the ship's compliance. This equipment will analyse and record the oil content of the bilge. If the bilge water does not meet these requirements, discharging is automatically stopped and the bilge water is recirculated until these standards are met. The remaining bilge water that cannot be discharged is collected and landed ashore to an approved vendor.

Ballast Water

To operate safely and comfortably, ships perform an operation known as ballasting, which helps to ensure trim, stability and structural integrity. Filling ballast tanks with ocean water helps stabilise ships, providing comfort to guests and crew. As water is discharged or as fuel is consumed, ships take on seawater to assist with stabilisation. During this operation, some species are able to "hitch a ride" on ships and transfer to many areas of the world, including areas where they are non-native or invasive. Treating ballast water before release removes tiny organisms that may have been picked up in transit in order to safeguard local ecosystems.

Wi-Fi & Internet Access

All our ships are equipped with 24 hour Internet Cafés. Wireless internet (also known as WI-Fi) is also available throughout Norwegian's entire fleet.

The central telephone number for our ships is 001 732 335 3280 (from US$ 7.95 per minute; please have ship name and your credit card number at hand).

You can also stay connected on the high seas using your own compatible mobile phone. International roaming charges are billed to your home account. Final rates are determined by your service provider and not NCL. For further information please check your provider directly.

Norwegian Star Cruises

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