Do you have a doctor and medical services on board?
Their onboard Medical Centres are available 24/7 for emergencies. In addition, they offer twice daily clinics for routine medical needs. Their onboard medical facilities meet or exceed the standards for cruise ship medical centres adopted by the Cruise Line Industry Association (CLIA) and include some diagnostic and treatment abilities; however, the ship’s medical centres do not have the same resources as a land-based hospital. They are staffed by full-time registered doctors and nurses who are trained to manage, stabilise, and treat most acute medical conditions. If more advanced care is required, guests may be transferred to a shoreside medical facility for continued treatment. Guests unable to manage their daily personal care activities (feeding, bathing, dressing and toileting etc.) should travel with a caregiver who can assist with these tasks.
Do I have to pay for medical care onboard?
While medical services on board are subject to fees, Explora Journeys offers a complimentary initial consultation for non-complex conditions. They strongly recommend that all guests obtain comprehensive travel health insurance that covers medical treatment, emergency repatriation, and any related expenses.
Are guests who are pregnant permitted to sail?
For the health and safety of both mother and unborn child, Explora Journeys cannot accommodate guests who will be more than 23 weeks and 6 days pregnant at any time during the Journey. If you are pregnant but will be less than 23 weeks and 6 days at any point during the Journey, you will need to provide a letter from your obstetrician confirming your expected due date, that your pregnancy is low-risk, and that you are fit to travel without immediate access to specialised obstetric or neonatal care.
If you have already booked and do not meet this requirement, please contact your Travel Advisor or email guestcare@explorajourneys.com. Explora Journeys reserves the right to refuse boarding rights to any Guest who appears to be in an advanced state of pregnancy or who does not provide the medical certificate and shall have no liability in respect of such refusal.
Where can I store medication that needs to be refrigerated?
Every Suite is equipped with a private bar fridge. In case you need special storage for your medication, please let them know in advance.